Consultant - Technical Services (DevOps)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for Technical Consultants who have strong technical experience with DevOps and a passion for helping customers achieve their business vision, wish to participate in the transformation of the Life Sciences Industry, and in addition are interested in learning all the details about Cloud System Management. Technical Consultants will work with regional and global service teams to build DevOps strategies to achieve operation efficiency and customer success. The Technical Consultants are members of our Professional Services (Consulting) Organization. They provide Project and Post-Go-Live application consulting as subject matter experts for Veeva Commercial and R&D Cloud products.

What You’ll Do

• Leading, designing, and building DevOps strategy to support Veeva’s business partners to achieve operational excellence
• Provide application support and troubleshooting issues related to infrastructure, platform, and deployments
• Automate processes using APIs for infrastructure operations and integrations with other systems
• Develop and maintain scripts in Python or other scripting languages to automate tasks
• Monitor all the processes through the project lifecycle to ensure adherence or updates whenever needed
• Develop internal and external tools to help our customers and consultants
• Assistance to project implementations wherever technical needs arise

Requirements

• At least a bachelor’s degree in computer science, software engineering, or equivalent relevant working experience
• 3+ Year Hands-on DevOps experience, e.g., designing and implementing the CICD strategy, and hands-on deployment works
• Proficient in Jenkins CI/CD for automating application development and deployment processes
• Proficient in scripting languages such as Python, Bash, or similar for automation purposes
• Direct experience with Java/Spring/REST
• Hands-on experience in designing/developing/deploying solutions to AWS Cloud
• Fluent in written English and good in oral English communications
• Strong communication skills to support your role and work closely with people from different cultures and backgrounds

Nice to Have

• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Experience with containerization technologies such as Docker or Kubernetes
• Japanese or Korean-speaking
• Work experience with people from different cultures globally
• Pharma industry knowledge, especially in clinical trials
• Customer service or consulting experience

Perks & Benefits

• Allocations for continuous learning and development
• Grants for fitness, communication, and heating
• Healthy, free, provided snacks