Third-Party Logistics & Distribution Manager

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Supply Chain Operations team plans and drives the manufacturing, shipping, reception, storage, and delivery of Roku’s entire product portfolio. Our logistics team works cross-functionally with planning, factory management, new product introduction and order management to build and ship Roku’s product within the required time frame, and with a laser focus on cost and quality. The 3PL and Distribution Manager is part of the Supply Chain Operations team, partnering with Roku’s logistics suppliers, and will oversee the day-to-day tactical and strategical plans to ship products on-time to Roku’s customers.

About the role

In this role, you will be responsible for the administration and performance of Roku’s third-party logistics (3PL) providers. You will execute Roku’s strategies for warehousing and distribution domestically, as well as monitor the on-time fulfillment of orders to Roku’s customers through the 3PL partners. You will oversee capacity, efficiency, and cost, as well as assessing new potential suppliers for domestic transportation.

You will also be responsible for optimizing inventories, coordinating shipment delivery to meet internal business needs and the requirements of Roku’s customers. You will oversee domestic and international outbound transportation, warehousing & distribution, as well as the continuous development of Roku’s forward logistics networks.

What you’ll be doing

• Designing best in class solutions in terms of capacity, efficiency and cost for warehouse and distribution networks
• Overseeing performance of all Roku’s 3PLs, and domestic freight suppliers
• Making sure e-commerce orders are shipped and delivered within committed service agreements
• Controlling and optimizing inventories and warehouse utilization
• Assessing, controlling, and monitoring ground and parcel carriers
• Developing and implementing KPI objectives and related metrics to drive continuous improvement through forward logistics and last mile delivery
• Leading contract negotiations with 3PL and transportation suppliers, optimizing price and service levels
• Partnering with Finance and Accounting to ensure financial reporting is accurate and timely
• Assessing and promoting supplier performance and development through regular and timely feedback, ensuring closure of agreed upon improvement plans including QBR reviews
• Designing and taking charge of yearly financial warehouse and distribution forecast
• Mitigating all risks, financial, OTD by planning resources and capacity accordingly
• Assessing current 3PLs and domestic transportation providers, in terms of capacity, service level, cost structure, and financial health, plus potential risks
• Driving execution of network expansion and optimization projects
• Writing customer routing guidelines so that the 3PL can deliver and execute properly according to customer’s requests.
• Dispositioning excess and obsolete (E&O) and optimizing waste management

We’re excited if you have

• 10 years' minimum experience managing 3PLs and ground transportation suppliers
• Bachelor’s degree in supply chain, Logistics, Industrial Engineering or Administration
• Knowledge of Warehouse Management Systems (WMS)
• Oracle NetSuite and MSFT Office Suite proficiency
• Proven ability to work successfully in a fast-paced, dynamic environment
• Strong analytical skills, ability to leverage qualitative and quantitative data to resolve concerns and enhance decision making
• The ability to interpret contractual terms and conditions; experience writing contracts a plus
• A strong sense of integrity and dedication to ethical business practices
• Lean Warehouse and Kaizen knowledge is highly desirable

#LI-SB5

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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