Senior Technical Product Specialist

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

As a Technical Product Specialist (TPS), you will represent the Product Management organization on technical aspects of FlashBlade and FLashArray throughout the product life cycle. The TPS will develop, author, publish and deliver technical product information, technical white papers, and best practices guides that enhance the technical pre-sales teams’ selling abilities.

This individual may also be involved in characterizing performance requirements across a wide range of workloads spanning from industry-standard benchmarks to specific applications. You will also work with established and potential business development partners, interoperability testing, and product evangelism.

The Technical Product Specialist will work closely with product management, product marketing, and engineering providing detailed requirements and recommendations to help set the strategic direction for the product line. Additionally, you will be providing feedback and guidance to the software and hardware engineering teams regarding customer requirements, use cases, and important features and capabilities in the products that Pure Storage develops.

Specific Duties & Responsibilities

• Act as a subject matter expert for FlashBlade and FlashArray, assisting pre-sales technical teams including the creation and execution of pre-sales technical training.
• Plan and develop technical collateral to highlight best practices resulting from functional and performance testing. This includes developing architecture white papers, solution design guides, integration guides, and reference architectures. This analysis will also include determining the ideal method for simulating and testing the product/solution in a "real environment". Significant experience in server, network, and storage areas and testing is desirable.
• Provide a source for reliable technical information and advice on products to the Pure Storage product management, product marketing, and hardware and software engineering teams. Must be able to define in detail use cases on current or new product capabilities.
• Provide technical support to Marketing in developing and implementing marketing programs (e.g.: collateral, events, shows, webinars etc.) and participate in trade shows by providing technical demonstrations and expertise as related to product performance.
• Create and deliver highly technical presentations to customers and sales and technical partners.
• Be a broad technical expert on the implementation and use of the Pure Storage products.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• 7+ years of technical background with an in-depth and hands-on understanding of SAN, NAS, and object storage
• BS or MS in Engineering, Computer Science or similar would be an asset
• Broad, overall datacenter and software knowledge required with significant enterprise technical depth in: compute and virtualization hardware/software, networking and security
• Experience in managing multiple complex tasks and prioritizing based on business need
• Experience in generating various technical documents and reports including best practices guides and whitepapers
• Strong knowledge of Unix, Windows, Linux, and File Systems
• Must have In-depth knowledge of NFS and SMB file services including an understand of how they are used in datacenter environments
• Knowledge of shell scripting and Python scripting is a plus
• Experience with Flash storage is a plus
• Experience with SW Development, Big Data Applications and/or Machine Learning is a plus
• Knowledge of S3 Object including experience with the use of S3 in AWS is a plus
• Strong writing and communication skills required

• Analysis and problem-solving skills required

• You will be based in North Carolina, USA. As this is an office-centric role, you are expected to be present in the office for 4 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

*The annual base salary range is: $172,000 – $259,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. *

*This role may be eligible for incentive pay and/or equity. *

*And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. *

INCLUDE FOR POSTING LOCATION IDENTIFICATION

#LI-REMOTE, #LI-HYBRID, #LI-ONSITE

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.