Data Steward Supervisor - India

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Directly reporting to the OpenData Research Center Manager, we are looking for a Data Steward Supervisor who will be responsible for the direct supervision of data stewardship team members for the data offering in India within the APAC region.

You will also be responsible for and retain all the responsibilities of a Data Steward, such as updating records' attributes to improve core data, calling Group Practices, and updating provider affiliation information. If you have a passion for data and quality – this is a great opportunity for you! Your role will be based in the Veeva Office in Singapore.

What You'll Do

• Recruit, coach, motivate, appraise, and retain team members (Data Stewards)
• Deliver all necessary training to the team
• Monitor, improve, and give feedback on individual and team performance
• Allocate work and resources to meet project deadlines
• Design, document and optimise processes to ensure best-in-class delivery of data quality
• Ensure the team meets and exceeds productivity and quality standards
• Run the daily operations in the Data Stewardship team
• Report progress to the direct line manager
• Execute other duties and ad-hoc tasks related to data stewardship as assigned by the management

Requirements

• BA/MA or equivalent degree
• Hindi language is required for facilitating phone/web research validation to both build and maintain the product. (The data sources need to be either phone or web-validated with the respective hospitals, clinics, or pharmacies to ensure the data is accurate)
• 1+ year of work experience with leadership component; recent graduates who have had strong leadership roles would be considered
• Excellent problem-solving and time management skills
• Proficiency in Windows, Google apps, MS Office, and other office software
• People and result-oriented
• Experienced in staff scheduling
• Highly organized, has a fine eye for detail, and focuses on quality

Nice to Have

• Experience working with MDM (master data management applications)
• Local Health Care market understanding
• Knowledge of medical terminology and data quality standards within the life sciences industry
• Previous experience or interest in data, databases