People & Culture Manager, USA

Koala’s mission is: better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service, and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

Following massive growth in both Australia and Japan in recent years: get ready USA! We’re building a high-performance global culture and as an expanding business, we know our people are critical to our growth, we know they each bring unique skills, experience and talent to Koala and it is our responsibility to harness this potential. This role is integral to supporting our US team to perform at their very best!

In this role, you will partner with our Country Manager and all departments as well as work with the global People & Culture (P&C) team to support and deliver an exceptional Koala people experience in the US through management of HR, team engagement, payroll, recruitment, office admin and local team finances.

Requirements

What key responsibilities does this role have @ Koala?

• Supporting the Global P&C team to ensure the smooth and efficient running of all US new hires, inductions, onboarding and offboarding, and overall employee engagement
• Support local recruiting, including direct sourcing and screening, liaising with external search partners, and interview scheduling through to reference checks and offer
• Strategizing with Global P&C on employer branding, benefits, policies and programs to attract and retain best in class talent

• Liaise with Global HQ and the local accountant to manage compliance lodgements of employee documents and Payroll management

  • Manage all labor law compliance and industrial/employment relations

• Coach line managers to improve the performance of their people, lifting their capability and empowering them to drive the performance of their teams in order to meet and exceed business objectives

• Provide on the ground support to implement corporate initiatives, projects and org. changes (e.g. redundancies, introduction of new systems etc,) and Learning & Development programs

• Localise and drive internal comms and engagement activities to keep our teams connected to Koala’s culture, vision and purpose

Ideal background…

• 5+ years HR generalist skill-set, preferably coming from a start-up background, or global/ecommerce business with international culture
• Experience managing and advising on all HR/ER/IR compliance matters
• Bachelor degree in HR or similar relevant qualification
• A proactive, solutions-focused and flexible work style with high attention to detail
• Work calmly under pressure whilst being adaptable to pivot priorities on short notice
• High level of emotional intelligence

Benefits

Treehouse Perks & Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch!

• Work From Bed (WFB)/Hybrid working - We have an office in Century City (LA), but also happy for you to be remote.
• Take a break - Generous time off - Koala life leave, volunteer, parental, and more to help keep your work-life balance, balanced.
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found, and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Competitive 401k matching and private health insurance.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
• Short-term incentive plans ensure you benefit as Koala succeeds!
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part?BCorp Certified,WWF Partnership, volunteer days, a member ofSoftLanding,1% and so much more.
• All in all, theKoala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball (Aussie cricket reference FYI). Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.