Manager, Partner Solutions (EMEA)

We are Datadog's in-house product experts. The partner technical solutions team contributes to Datadog's worldwide growth by enabling our partner ecosystem to deliver value for our customers. Our mission is to build a highly skilled partner community for customers. We share our technical and product expertise with partners through demos, presentations, workshops, and ongoing support. Partner Technical Solutions is a growing global team continuously advancing our technical skillset. The Partner SAs are trusted technical advisors for our Partner channel. This role is a player/coach who will retain some individual contributor responsibilities along with management responsibilities outlined below.

What You Will Do:

• Your team will own the development and execution of our strategy for the technical development of EMEA partners to meet the needs of our business in the region;
• Oversee a small team of individual contributors in the role of a coach, conduct 1:1s weekly, regular team meetings, and bi-annual performance feedback with each team member. Track and manage team member scheduling, utilization and productivity;
• Participate regularly in recruiting for the team and across the organization and collaborate with leadership and team members on learning and development needs;
• Lead partner-facing meetings or shadow team member work when appropriate and source feedback from partners that your team directly engages with;
• Partner with Sales teams on account strategies for product expansion or partner enablement;
• Collaborate with cross-functional leaders (Sales, Customer Customer Success, Product Management, Marketing, Support, Presales, Partners, etc) for internal and external initiatives;
• Be involved with and lead at multiple OKR efforts annually while coordinating and delegating efforts across your team members;.

Who You Are:

• You have a solid technical grounding with hands-on experience of IT Development and/or Operations with a demonstrable track-record and passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role plus 1-3 years in a management role;
• A curious self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills; fluency in English required if not a native speaker;

• Desired hands-on experience in four or more of the following areas:

  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);

• Previous experience with customer or partner success

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.