Manager, Treatment Center Operations

ABOUT THE NEST

The nest is a place where every role has meaning, every team member is respected, and every day is a chance to fly higher. When you join bluebird bio, you're not just landing a new gig, you become part of a flock that's pursuing curative gene therapies to give patients and their families more bluebird days. We are doers, thinkers and collaborators who embrace and live by our values:

• Persist for Purpose
• Be Compassionate
• Stay humble and curious
• Keep it real
• Celebrate (sm)all wins

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

ABOUT THE FLOCK

As a member of Apheresis Operations Team, you will work alongside a team of committed birds driven to make a profound impact on people living with rare diseases through our mission of establishing gene therapy as a meaningful option for patients. As part of Apheresis Operations, you will have accountability for managing vendors within a regions, collaborate with internal and external stakeholders, identifying key drivers for business performance, and education of bluebird’s gene therapy.

HOW YOU’LL FLY

You'll help to bring more patients their bluebird days by:

• Delivering approved education, USPI training, and tools about bluebird’s gene therapy products to a broad set of QTC stakeholders, including HCPs and other key decision makers to drive product utilization. 
• Collaborating with bluebird cross-functional colleagues, including but not limited to Qualified Treatment Center Account Lead, Patient Supply, Patient Educators, Market Access, and Medical Affairs, to address the Qualified Treatment Center needs. 
• Participate in the QTC activation process pertaining to onboard HCPs, apheresis, cell therapy labs, transplant coordinators, as well as ongoing onsite and remote support for the collection of our Gene Therapy products.
• Support the management of the business operations and network aspects of working with Treatment Centers (hospitals) to ensure successful collection, storage, and transport of patient cells in support of clinical and commercial manufacturing.
• Support the building of systems and teams that will drive data collection and analysis in support of optimizing collection procedures, efficiency, and quality.
• Collaborate with bluebird bio Commercial Operations, Global Patient Supply functions, Clinical Trial Strategy & Execution (CTSE) and Quality Compliance/Assurance to ensure that the Treatment Centers are compliant with all necessary regulations and company policies/procedures as applicable as it relates to the cell collection process.
• Support a team apheresis and cellular lab therapy specialists that are field employees who support bluebird bio Treatment Centers for both clinical and commercial activities.

WHAT YOU’LL BRING

You’re the bird we’re looking for if you have:

• Bachelor's degree or the combination of education and business experience required - advanced degree preferred (e.g. RN, MPH, etc.).
• Minimum 5 years of healthcare or related experience, including Apheresis experience and management within Cellular or Gene therapy organization
• Demonstrated excellent leadership, communication, and presentation skills.
• Highly collaborative, able to facilitate mutual understanding and cooperation between all stakeholders.
• Outstanding people skills with the ability to motivate others, influence, and negotiate conflict situations.
• Proficiency with MS Office (including Word, Excel, and PowerPoint), (e.g., Veeva)
• Willingness to travel, domestically (~50% of time)

Compensation & Benefits

We offer a total compensation and rewards package that ranks among the best in our industry. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The anticipated annualized salary range for this role is $125,000.00 - $150,000.00. Your base pay will be determined based on several factors including market data, demonstrated skills, relevant education or training, experience, qualifications, internal equity, and travel requirements. Our overall package also includes eligibility for stock, incentive bonuses, and benefit programs, a flexible time off program, as well as paid holidays, bluebird days, and two 1-week long company shutdowns.

bluebird bio is deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities which strengthen our focus and fuel our growth.

bluebird is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.