Repo Admin Specialist

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the repossession of auto loan accounts.

Key Responsibilities:

• Service inbound and outbound customer calls pertaining to voluntary surrender
• Maintain clear and descriptive notes
• Prepare delinquent accounts for repossession status
• Communicate with vendors in a timely and orderly fashion by sending out notices
• Review accounts that have been referred for repossession and legal actions against debtors
• Issue written and oral instructions
• Enforce compliance with Collection Standard of Conduct policies
• Perform various administrative functions

Requirements:

• One plus years' experience with collections in a call center environment
• Auto collections experience is preferred
• Previous work in collections, preferably in the automotive industry
• Outstanding customer, communication and organizational skill
• High level of integrity
• Strong sense of teamwork yet able to work independently