Solutions Consultant, Health Insurance

Gradient AI:

Gradient AI is a leading provider of AI solutions for the Group Health and P&C insurance industries. Our solutions improve loss ratios and profitability by predicting underwriting and claim risks with greater accuracy, as well as reducing quote turnaround times and claim expenses through intelligent automation. Gradient AI’s SaaS platform leverages a vast industry data lake comprising tens of millions of policies and claims, providing insurers with high-resolution, data-driven insights. Customers include some of the most recognized insurance carriers, MGAs, MGUs, TPAs, risk pools, PEOs, and large self-insured employers across all major lines of insurance. Founded in 2018, Gradient has experienced strong growth every year, and recently raised $56 million in Series C funding from top Insurtech investors.

About the role:

We are looking for a Solutions Consultant to work with our sales and customer service team to drive effective implementations of our predictive analytics AI/ML solutions for underwriting and claims health clients. With a background in Health Insurance & Medical Stop Loss, this person will draw on deep domain experience to ensure we ask the right questions, use the best tools, articulate the best value propositions and provide the appropriate context; as well as to ensure the solutions we provide are on-point, value-add, and actionable.

Key Responsibilities:

• Support the Health sales team by leading the creation, development, and ongoing maintenance of sales demo environments and presentation materials.
• Arm the sales team with client success stories, KPI analyses, and reports that quantify client ROI
• Participate on sales calls, providing demonstrations of our solutions and technical support for explanations of our products
• Field questions that range from technical understanding of ML models to general understanding of implementation tasks and milestones
• Provide direction on technical aspects of implementations to ensure Statements of Work align with the clients' intentions and our team’s delivery expectations
• Work with our Director of Service to develop and implement client success metrics to measure and enhance service.
• Lead proof of concept (POC) engagements with goal of turning POCs into production clients.
• Understand commitments made to clients in the pre-sales process to ensure newly implemented solutions are actionable and delivered as expected.
• Support internal initiatives that further organization product development.

Qualifications:

• 5+ years of experience in a health underwriting or actuarial role that includes job responsibilities such as stop loss, underwriting, and/or pricing experience.
• ASA or FSA required
• Commercial/employer group health experience is required.
• Must be proficient in Excel, as well as strong experience using PowerPoint or other presentation tools.
• Python experience is preferred.
• Experience working with a sales team and performing client-facing duties is preferred.

What We Offer:

• A fun, team-oriented startup culture.
• Generous stock options - we all get to own a piece of what we’re building.
• Unlimited vacation days.
• Paid parental leave.
• Flexible schedule that supports working from home.
• Full benefits package including medical, dental, vision, 401k, and more.
• Ample opportunities to learn and take on new responsibilities.

We are an equal-opportunity employer