Senior Data Operations Analyst - Health Data Terminology

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Data Operations Analyst on the Veeva Compass Product Team, you will own Master Data Management (MDM) processes and domains that are used by our Compass suite of data products. Veeva Compass is our suite of data products, including de-identified prescription and medical claims data and projected data products. Compass products support life sciences customers in commercial use cases, such as patient journey analytics, market landscape, targeting and segmentation, and incentive compensation. You will be responsible for driving data quality, consistency and standardization within the Terminology Reference Library (TRL), Veeva’s MDM system of health data terminologies leveraged by Compass. Existing domains within TRL include drugs data, ICD-10 diagnosis data, procedure data, lab data, payer and plan data to name a few. You’ll own onboarding new data domains, including designing the data flows and requirements to then work with the development team to automate. You’ll also configure and set-up processes within our master data management system, which is Veeva Network. You’re someone who has a good eye for finding quality issues and how to design master data management processes to prevent them. The Senior Data Operations Analyst will collaborate closely with cross-functional teams and product managers to define data standards, enhance data quality, and drive continuous improvement initiatives.

What You'll Do

• Implement MDM strategies, policies, and standards to govern the creation, maintenance, and distribution of master data within Compass
• Understand our health data domains deeply to implement data quality metrics and monitoring to ensure quality and reliable data is delivered to our data products
• Conduct analytics on data sets to identify, design, and implement data quality improvements
• Design and document data dictionaries, hierarchies, classifications, definitions, attributes, sources, and mappings between sources and Compass products
• Partner with Compass Product Managers and Engineers to focus on delivering quality data through processes that are automated, accurate, and reliable
• Support projects to onboard new data sources and improve existing data domains, as well as maintain some standing data operational activities to keep health data domains up-to-date

Requirements

• 5+ years of data management/analysis experience including extensive knowledge of database schemas, data dictionaries, field mappings and data flows
• Experience working with MDM systems in a design or administrator capacity
• Experience onboarding and ingesting data sources, and the work involved, such as data profiling, understanding the metadata needed, data validation, and quality control
• Experience designing and documenting master data management processes, including data definitions, attributes, structures, and flows between systems
• Proficient in data modeling with an understanding of different data modeling techniques such as dimensional modeling and Entity-relationship modeling
• Experience working with health terminology reference data such as ICD, CPT/HCPCS, NDC, or Payer
• SQL skills

Nice to Have

• Advanced Excel (XLOOKUPs, Pivot Tables, Etc.)
• Experience working in Veeva Network
• Experience working in AWS
• Experience in the Life Sciences industry

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $145,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.