Site Reliability Engineer II

The Site Reliability Engineer II position will report to the Lead Cloud Engineer.

As an SRE II Engineer, you will:

• Set up and maintain comprehensive monitoring, create and refine playbooks, build dashboards, and adopt industry-standard practices to enhance the reliability and resilience of our site and systems.
• Develop and manage IaC to ensure reliable, scalable, and high-performance systems, reducing configuration drift and enabling rapid recovery.
• Implement and maintain both in-house and SaaS-based tools to measure SLOs, SLAs, and SLIs, ensuring we meet our reliability targets and provide transparency into system health.
• Identify opportunities for automation across the infrastructure to minimize manual interventions, streamline operations, and improve response times.
• Participate in on-call rotations, respond to incidents, conduct root cause analyses, and contribute to post-incident reviews to drive improvements.
• Work closely with cross-functional teams to enhance system design, support code deployments, and optimize system performance.

About You:

• 3+ years of professional experience in Site Reliability Engineering or a similar role, with a focus on infrastructure, automation, and system reliability.
• Hands-on experience with cloud providers (AWS), containerization (Kubernetes, Docker), CI/CD pipelines, and observability tools (e.g., Prometheus, Grafana or New Relic/Splunk).
• Willing to travel to the Oakland office monthly to engage with team members and strengthen collaboration.
• You enjoy learning new technologies, stay adaptable in a dynamic environment, and thrive in a team-oriented setting where shared goals are prioritized.

Even Better:

• Passionate about seeking opportunities to innovate and implement changes that enhance system reliability and client satisfaction.
• Champions self-service infrastructure solutions to empower development teams and accelerate deployment cycles.
• Embodies continuous improvement and is committed to driving projects beyond "good enough" toward operational excellence.
• Proactively identifies potential issues and implements preventive measures to ensure consistent system uptime.
• Able to clearly document processes and communicate with technical and non-technical stakeholders to ensure alignment.

Where:

• This role will be based in the San Francisco Bay Area.
• While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!

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