People Operations Coordinator

This is a hybrid remote role and will be reporting into our HQ in Westwood (Los Angeles) on an as needed basis (typically 1-2 days/week, but may vary).

POSITION SUMMARY:

We are seeking a highly organized and proactive People Operations Coordinator to join our team. This role will play a critical part in fostering a positive company culture, driving employee engagement initiatives, and supporting both our HR and Recruiting teams. The ideal candidate will have a passion for building a thriving workplace, exceptional communication skills, and a keen eye for detail in supporting operational functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Focus on Culture & Employee Engagement by collaborating with the people team to design and implement programs that promote a positive, inclusive and engaging company culture.
• Assist in organizing internal communications and help organize company-wide events, team-building activities, and recognition programs that promote UpKeep’s core values and mission.
• Assist the HR team with initiatives and day-to-day operations, including onboarding scheduling and facilitation, offboarding, and employee lifecycle activities.
• Maintain accurate employee records and ensure compliance with internal policies and external regulations.
• Serve as a point of contact for employee inquiries related to policies, benefits, and general HR matters, providing timely and helpful responses.
• Coordinate interview schedules, assist in managing job postings, resume screening, and candidate correspondence.
• Maintain candidate data and generate reports to help measure recruitment metrics and ensure process efficiency through Greenhouse (ATS).
• Identify opportunities to improve people-related processes and enhance efficiency across HR and recruiting functions.
• Assist in maintaining and updating internal systems (HRIS, ATS) to ensure accuracy and up-to-date information.
• Help organize and facilitate company-wide trainings and workshops that contribute to team development and professional growth.
• Take part in special HR projects, including diversity and inclusion initiatives, employee surveys, and career development programs.

EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 1-2 years of experience in HR, employee engagement, or people operations roles.
• Strong organizational and multitasking abilities with keen attention to detail. Prior experience balancing multiple priorities across functions.
• Excellent written and verbal communication skills.
• Proficiency in using HRIS and ATS systems (experience with tools like Greenhouse, TinNet, or similar systems is a plus).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Passion for fostering a positive workplace culture and creating a great employee experience.
• Demonstrated ability to work both independently and collaboratively in a fast-paced environment.

SKILLS AND COMPETENCIES:

• Proactive Task Management: Proactively manage daily tasks.
• Time Management and Compliance: Uphold strong time management skills, consistently adhering to timesheet expectations without encountering timecard issues.
• Responsive Communication: Exhibit excellent communication skills by responding promptly to messages and requests.
• Effective Project and Task Management: Demonstrate strong project and task management skills.
• Employee Engagement and Innovation: Demonstrate a competency in fostering a positive workplace culture by consistently engaging with staff, contributing new ideas, and actively participating in discussions and company events.
• Event Coordination: Coordinating successful in-person and virtual bonding events and company-wide gatherings.
• Discretion: Operates with a high level of discretion, ensuring that sensitive information is not shared with non-essential parties.

This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is $65,000 - $85,000 USD per year.