Account Manager

About Blue J

Blue J is the leading solution in generative AI for tax experts. We’re a B2B SaaS company whose customers are accountants and lawyers, and our AI-tax research software is the best in the market.

Since launching our flagship Generative AI product, we have blown past our revenue targets quarter over quarter, and are looking for an Account Manager to help us scale.

We are racing ahead with an exciting product development roadmap to continue to delight our customers and to ensure that our users can generate the very best possible tax research answers in the service of their clients in record time.

A Note on Location

We are excited to meet with qualified candidates and are grateful for everyone’s interest, however this is a hybrid position that requires applicants to be within driving distance of Toronto for 1-2 in person meetings a quarter. All candidates must be eligible to work in Canada.

The Opportunity

As an Account Manager specializing in expansion sales, you’ll play a vital role in nurturing valuable client relationships while uncovering exciting growth opportunities! We’re looking for a dynamic self-starter who thrives in a fast-paced environment and loves to take the initiative.

In this role, you’ll collaborate with cross-functional teams to develop and implement innovative strategies that drive revenue growth. You’ll dive deep into your accounts, understanding their unique needs and identifying new avenues for upselling and cross-selling. Your ability to engage with clients and offer tailored solutions will be key to unlocking their full potential.

You'll have the chance to lead negotiations on expansion deals, craft compelling proposals, and present game-changing ideas to stakeholders. Your insights and strategic thinking will not only help our clients succeed but also contribute significantly to our overall growth.

What To Expect

• Oversee multiple complex sales cycles simultaneously from start to finish, demonstrating a proven history of achieving revenue targets.
• Develop and implement targeted sales strategies to identify growth opportunities within existing accounts.
• Develop and maintain detailed account plans to outline strategies for growth and track progress against goals.
• Create and deliver compelling proposals and presentations tailored to clients' specific needs.
• Build and maintain strong, long-lasting relationships with key stakeholders in Mid-Market and Enterprise accounts to understand their business needs and challenges.
• Monitor account performance metrics and sales forecasts, providing regular updates to stakeholders.
• Conduct regular market research to identify new trends, potential threats, and opportunities within the industry.
• Work closely with Customer Success, along with marketing and product teams, to ensure alignment and significantly enhance the overall customer experience.
• Stay informed about industry trends and competitive landscape to provide valuable insights to clients and internal teams.
• Attend industry events, trade shows, and networking functions to represent the company and build relationships with clients.

Your Skills and Experience

• 5+ years of experience in account management or sales, with a focus on expansion in Mid-Market and/or Enterprise segments.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Excellent analytical skills and ability to interpret data to drive decision-making.
• Familiarity with CRM software and sales tools.
• A self-starter with a proactive approach to identifying opportunities and solving problems.

What You Offer Blue J

• You’re a trusted advisor who can build strong relationships with customers and colleagues. You have a history of success in sales positions, and you can tell us about it.
• You have business acumen: you’re somebody comfortable discussing all but the most technical facets of our products, and you’re the “go-to” for our customers.
• You have intellectual curiosity, a willingness to try out new sales techniques, and a personal commitment to continuous learning and improvement.
• You’re a team player with empathy for colleagues and customers. You’re driven by competition but never at the expense of your team. You seek out opportunities to collaborate cross functionally and build relationships.
• You're adaptable. You understand that growth stage companies are constantly evolving, and you need to be flexible in your approach and expectations. You are open-minded and positive, seeing the opportunity and excitement in periods of growth and change.
• You’re accountable. You do what you say you’re going to do, and are comfortable rolling up your sleeves to get deep into the numbers, track down the data, and deliver on short timelines with the resources of a startup company.
• You’re customer-obsessed. You deeply understand and care about our product’s value, who loves it, and why Blue J is the best and only option.
• You're excited about what we’re doing! You want to be an early contributor to one of Canada’s rapidly growing companies and are genuinely invested in sharing in our success!

A Bit About Us

• We’re well-funded and offer competitive base salaries and stock options. You’ll play a crucial role in our growth, and it’s important to us that you share in our long-term success.
• We are taking an exciting, highly anticipated new product into a virtually untapped market at a time when there is a huge amount of buzz around the type of work that we do. You’ll have the opportunity to work at our growing organization, and play a meaningful role in our expansion.
• We've got great leadership and you'll get to work with and learn from team leaders with a proven track record of success in the technology industry.
• We’ve got an amazing team. We’re mission-driven and motivated by success, but we’re friendly, we’re collaborative, and we care about each other. We’ve got all the start-up perks you’d expect, and are intentionally building a culture where you can pickleball if you want, feel safe to be yourself at work, and watch your career grow because your team has invested in you.
• We care about you. You’ll have a healthy work/life balance and colleagues who respect it. We’ve mindfully put together a great benefits package that covers you and your whole family.

The Core Values That Define Our Culture

• We are customer-focused
• We put the team interest before self-interest
• We are pleasant and playful
• We are open to better ideas
• We deliver on our promises
• We solve the tough problems