Lead Sales Compensation Analyst

About the Role:

Motive is looking for an experienced professional to join the Sales Compensation team as a Lead Sales Compensation Analyst. We’re looking for someone who is self-motivated, and has best-in-class real-world experience that they can bring in to help build scalable processes.

The Lead Sales Compensation Analyst will also help solve sales comp challenges and drive process improvements by evaluating, documenting, and implementing new processes to ensure plans, policies and payments are timely, complete and accurate. In addition to the day-to-day administration within the system (Xactly), this person will be required to “roll up their sleeves” in order to understand and resolve the root cause of certain challenges within the function. This also means there will be a high degree of cross-functional partnerships, which will necessitate a high degree of collaboration in order to ensure best-of-class support to both internal and external customers.

What You'll Do:

• Support day-to-day commissions administration process including global monthly commission payout, manual adjustments, and exceptions
• Provide timely resolution for commission-related inquiries from plan participants including but not limited to system access issues, transaction disputes, credits, and payment calculations
• Validate data and quantify impact through data analysis and communicate proposed resolutions and timelines to leadership
• Participate in User Acceptance Testing (UAT) for system updates by validating and confirming desired results
• Track and report on the status of plan acceptance to ensure compliance and timeliness
• Own process of end-to-end of organization alignment (hierarchy, setup, and payouts)
• Offer cross-functional support to business partners as it pertains to data validation, data requests, and other various tasks
• Work with business partners and auditors on an ongoing basis for ad hoc requests, projects, and compliance audits

What We're Looking For:

• 3+ years of experience in compensation administration
• Strong communication and customer service skills
• Demonstrate the ability to learn about tools and systems to build on existing knowledge and processes
• Willingness and ability to adapt to the rapid business and organizational changes that accompany a very high-growth environment
• Highly detail oriented with emphasis on accuracy, coupled with the ability to see the broader picture
• Advanced Excel / Google Sheet skills (proficient in building models and tools)
• ICM Experience (i.e Xactly, Callidus, Varicent, Anaplan) is a very strong plus