Site Reliability Engineer

GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

GoCardless are searching for an engineer with a strong interest in infrastructure management and the site reliability engineering problem space. You will be a member of a distributed team working with all other engineering teams - from product to data - to help build and scale the global platform our payments and open banking products sit on.

If you enjoy hard challenges, value learning and want to create an impact, then this is a place for you.

Tech stack and tools

• Python, Ruby, Golang;
• Terraform;
• Terragrunt, Atlantis
• AWS, GCP;
• Kubernetes, GKE;
• Github, GitHub Actions, ArgoCD;
• Grafana, Prometheus, Zabbix;
• Elastic

What excites you

We use a wide range of technologies, and will never expect you to have experience with all of them. We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others. To enjoy this work you’ll be excited by:

• Building and maintaining automation of new and existing infrastructure;
• Appreciate and believe in building easy-to-understand and maintain tools to solve problems;
• Automating operational tasks to eliminate toil using your software development skills and experience;
• Ensuring that systems are safe and secure against cybersecurity threats;
• Working closely with software engineers and data scientists;
• Being involved in the technical design of architecture and making technical decisions;
• Cloud-first engineering;
• Ongoing opportunities to further develop your skills;
• Care about working with people who share the same values as you and who will continually push you to grow.

What excites us

• Experience with at least one programming language such as Python, Ruby, Golang etc.;
• Experience with IaC tooling, such as Terraform;
• Previous experience with Terraform automation toolings such as Terragrunt or Atlantis will be considered an advantage;
• Experience with cloud computing providers such as AWS or GCP;
• Experience with containerized applications;
• Previous experience with container orchestration such as Kubernetes and GKE will be considered an advantage;
• Experience with CI/CD tooling such as Github, GitHub Actions, ArgoCD, etc.;
• Experience working with monitoring tooling such as Grafana, Prometheus, Zabbix etc.;
• Previous experience with centralised log management through Elastic tooling will be considered an advantage;
• Experience with relational databases and other datastores, especially around high availability and performance optimisation;
• Awareness of DevOps and Agile principles;
• Fluency in English;
• Excellent teamwork and communication skills.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
• Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
• Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave - to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.