Senior Revenue Operations Analyst

Are you looking to make a big impact on an early-stage company? Does the thought of scaling an innovative technology business solving real problems for an underserved community excite you? Do you excel building and leading really strong, high-performing teams?

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.

We launched the Propel Marketplace to connect our ~5M monthly active users to products, services, and exclusive offers from leading brands across retail, healthcare, and financial services. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel.

We’re looking for a strong builder and first principle thinker to be our first ever Senior Revenue Operations Analyst! Our ideal candidate is someone who is excited about leading and building out this new, high potential function. In this role, you’ll work closely with Marketplace leadership to build out a scalable GTM motion and accelerate revenue growth of this business.

What you’ll do:

• Develop and operationalize a scalable motion for our Sales and Customer Success orgs.
• Own our GTM tech stack (we currently use Salesforce and Apollo). Work closely with our external Salesforce consultant to drive improvements to our CRM.
• Partner with Sales and Customer Success to develop and maintain key sales assets (master sales deck, B2B marketing materials).
• Work closely with Marketplace leadership, Sales, and Customer Success to develop our GTM strategy.

Requirements:

• 5+ years of work experience, including 2-3 years of Revenue Operations, Sales Operations, or Customer Success Operations at high-growth startups.
• Experience in analytical fields like investment banking and management consulting are a plus.
• Up-to-date knowledge on Enterprise GTM best practices.
• Proficiency in Google Suite (especially Google Sheets), Salesforce, and other GTM tech stack.
• Excellent interpersonal skills, with the ability to work effectively with cross-functional partners.
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
• Excellent written and verbal communication skills, with the ability to present data and recommendations clearly.

We Offer:

• An immediate opportunity to make an impact on our users and the business we’re building.
• A get-stuff-done culture that is also fun and caring.
• Work that really is helping people with meaningful challenges
• A remote-first working environment with headquarters in Brooklyn and satellite offices in San Francisco, Los Angeles, and Salt Lake City.
• Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $120,000 - 140,000, depending on experience.

Additional Considerations:

We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.

We're currently accepting applications from the states where we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington.

More About Propel

We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.

Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans. Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps), conduct their banking, and save and earn money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews.

Propel is a for-profit, venture-backed company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.

Join us, and let's build something amazing together!