Sales Development Representative

The ideal candidate for the Sales Development Representative (SDR) position is an energetic self-starter with a strong understanding of the sales process. As part of a dynamic team that helps Racket’s clients enter a new growth phase, the SDR will be responsible for generating leads, setting demos, and making appointments for prospective clients.

This individual contributor should be a quick learner with excellent communication skills, capable of showcasing our product line confidently and compellingly. The candidate will identify influencers and key decision-makers within accounts, responding to inbound interests and engaging targeted outbound prospects to build rapport and establish long-term relationships.

This is WHAT you'll do

• Research and learn about a prospective client’s organization, culture, and industry
• Represent the company’s products and services, using comprehensive knowledge to explain how our solutions meet customer needs.
• Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales executives in the next steps.
• Identify best practices for refining the company’s lead-generation playbook.
• Maintain up-to-date info on the opportunity funnel, and work with sales and management to focus on key opportunities for the business

This is HOW you'll do it

• Utilize cold calls, email, and social medial to generate new sales opportunities
• Identify the needs of prospects, and suggest appropriate uses of our tool set to solve those problems
• Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to sales manager with weekly results

This is what you MUST have

• Strong communication skills
• Proven, creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Strong confidence and the ability to accept rejection
• Remote Work Expertise (Tech Savvy and Organized)
• Remote Work Setting (Dedicated Space, Internet, Equipment, Etc.)

This is what will give you an EDGE

• One or more years of experience in sales, with a track record of exceeding sales targets
• Experience as a sales development representative, with a track record of achieving sales quotas
• Proficiency with CRM software

Opportunities and Benefits:

• Competitive pay + Commission
• Quarterly Bonus Based on Overall Performance
• Flexible work schedule arrangement
• Paid time off and holidays. (15 Days PTO + 9 Holiday)
• Work-Life Balance
• Comprehensive training and ongoing professional development.
• Opportunities for career growth and advancement within the company.
• Collaborative and supportive team environment.