Engineering Manager, Partnerships

WHAT YOU’LL DO

Braze’s open and flexible customer engagement platform is designed to seamlessly integrate with the technologies our clients rely on to create impactful customer experience. Our Product Partnerships team is essential in building a secure and efficient integration platform with a diverse range of partners across various domains. A key focus of this team is leading Braze's e-commerce initiative, particularly through our robust integration with Shopify. This integration enables the synchronization of vast amounts of data between Shopify's e-commerce platform and Braze, empowering our clients to leverage real-time insights and deliver personalized interactions that drive customer engagement and loyalty.

We are seeking an experienced and dynamic Engineering Manager to lead our Product Partnerships team. The ideal candidate will be a strategic thinker with a strong technical background, capable of overseeing the development and optimization of our E-commerce integrations and related products.

As the Engineering Manager, you will build and maintain best-in-class systems by helping architect, develop, and optimize our product. You’ll own your team’s success by shaping their process, supporting engineers’ growth, and working closely with the team’s product manager and designer to keep team efforts on target for product goals.

WHO YOU ARE

• 6+ years of relevant experience with a strong track record of success, with 1+ years managing high performing teams
• Experienced technical leader with strong and good opinions on product development practices
• Passionate about customer experience and product delivery
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools

Bonus:

• Professional experience building software at scale
• Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

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