Engineering Manager/Senior Engineering Manager

Narvar is growing! We are hiring a strong and motivated Sr. Engineering Manager/Engineering Manager who will partner with our product team to develop experiences for our clients and their end consumers.

We are looking for people who will play a meaningful role in amplifying the value of our platform by assuring the seamless development and deployment of our product. You will lead complex technical projects, grow and mentor a high-performing team, and be an integral part of the hiring process.

Day-to-day

• Design and build highly scalable, extensible, distributed systems through incremental delivery, aligned to a longer-term vision
• Set a high technical bar, driving continuous improvement of software design, coding and quality practices
• Lead the planning of new initiatives including translating requirements into work streams, and assessing and communicating delivery milestones.
• Plan day-to-day activities for the team, working with stakeholders and team members, to balance feature delivery and operational health
• Inform the technical roadmap to address technical debt and improve scalability/extensibility
• Improve operational observability and effectiveness of system monitoring, reporting and alarming
• Guide the team’s continuous improvement of the planning and execution processes
• Mentor and grow your teammates

What we’re looking for?

• 10+ years of experience as a professional software engineer building, scaling and extending SaaS products
• 3+ years managing technical architecture & design and leading initiatives from inception to delivery
• Previous startup experience strongly preferred
• You have hands-on experience in several general purpose languages
• Extensive experience designing, building, and integrating with RESTful APIs
• Experience with building and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
• Experience with cloud computing platforms like Amazon AWS or Google Cloud Platform
• Experience building high volume, high performance, and highly available products
• Experience leading Agile teams with a focus on incremental delivery and improvement
• Strong willingness and desire to both learn and mentor

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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