Staff Mobile Engineer (Native Mobile Automation)

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

Our flexible work benefit - Scribd Flex - enables employees, in partnership with their manager, to choose the daily work-style that best suits their individual needs. As an organization, we prioritize collaboration and intentional in-person moments to build culture and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.

About the team and role Quality Engineering team is seeking a highly experienced Staff Software Engineer (SWE) with a strong focus on Quality Engineering to lead our efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring our software meets the highest standards of quality and reliability. As a key player in shaping the quality strategy at Scribd, this role will focus on scalability, automation, cross-functional collaboration, and continuous innovation in tooling and testing practices.Opportunity to Shape Quality Strategy: Play a key role in shaping the company’s overall approach to quality and testing, influencing product development strategies at the highest levels.Continuous Innovation: Continue driving innovation in quality engineering by exploring new technologies and methodologies to enhance team effectiveness.Collaborative Environment: Join a culture of collaboration, where your expertise will have a significant impact on how we deliver high-quality products to our customers.

Responsibilities

• Lead the design and implementation of native mobile enterprise-level automation frameworks and tools that are scalable, reliable, and easy to use across the organization.
• Set the strategic direction for quality engineering within Scribd, aligning automation goals and testing methodologies with the company's broader objectives.
• Collaborate closely with product, development, and operations teams to ensure quality is embedded throughout the software development lifecycle.
• Act as a quality advocate across the organization, aligning teams to maintain high standards in every release.
• Spearhead innovation in the development of testing tools and frameworks to meet the evolving needs of the engineering organization.
• Continuously improve and evolve the testing infrastructure, making it easier and more efficient for developers to write and maintain tests.
• Define and implement advanced quality metrics that provide data-driven insights into product health and quality.
• Take full ownership of the release process, from setting testing criteria to validating and releasing code.
• Ensure that every release meets Scribd’s highest quality standards.
• Mentor and coach senior engineers, fostering a culture of continuous learning, innovation, and collaboration.
• Serve as a strategic consultant within the organization, offering expert guidance on test plans, testing strategies, and overall quality initiatives.
• Provide leadership on quality best practices and act as a thought leader for the engineering community at Scribd.
• Oversee the triaging and resolution of production incidents, ensuring root causes are identified and mitigated.Take the lead on defining and enforcing cherry-pick and hotfix criteria for swift and efficient management of production issues.
• Drive efforts to meet automation coverage goals, while also focusing on reducing test flakiness and ensuring the robustness of the test suite.
• Continuously monitor and report automation progress, identifying areas for improvement.
• Develop processes to integrate customer feedback into the testing strategy, ensuring that test scenarios address areas frequently reported by users.
• Perform root cause analysis of negative customer reviews, collaborating with development, product, and UX teams to propose actionable improvements.

• Mobile Automation Frameworks:
• iOS: Extensive experience with automation frameworks such as XCUITest, or similar native iOS automation tools.

• Android: Proficiency with Espresso, UIAutomator, and/or other Android-specific automation frameworks.

• Programming Languages:

• Swift for iOS.

• Kotlin or Java for Android.

• Familiarity with other languages like Python, JavaScript, or Ruby for writing cross-platform automation or auxiliary tooling.

• CI/CD and Build Systems:

• Experience integrating automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, CircleCI, Bitrise, or GitLab CI.

• Understanding of mobile-specific build tools like Gradle (for Android) and Xcode Build or Fastlane (for iOS).

• Device & Cloud Testing:Experience with cloud-based device testing platforms such as Firebase Test Lab, AWS Device Farm, Sauce Labs, or BrowserStack for mobile automation.

• Performance & Load Testing:Experience in using performance testing tools for mobile apps, such as Perfetto, Firebase Performance Monitoring, or Instruments for iOS.

• API Testing:Familiarity with API testing tools like Postman, RestAssured, or Karate, and the ability to integrate API tests with mobile test suites.

• Database and Query Languages:SQL Proficiency: Advanced knowledge of SQL for querying structured data in relational databases.Ability to write complex queries and optimize SQL for performance in cloud data warehouses (e.g., Databricks, Snowflake, BigQuery).

• Monitoring and Observability:

• Experience with setting up and configuring Datadog to monitor infrastructure, applications, and services.

• Proficiency in using Datadog to set up dashboards, monitors, and alerts for real-time system health and performance monitoring.

• Experience with Datadog Log Management for collecting, indexing, and analyzing logs from distributed systems.

• Experience with setting up alerts in Datadog based on thresholds or anomaly detection, ensuring timely identification of performance degradation or system failures.

• Proficiency in integrating Datadog with incident response tools like PagerDuty, or Slack for real-time notifications and escalations.

• Strong experience in creating custom Datadog dashboards that visualize critical metrics, logs, and traces, providing insights into system health and performance.