Director, Strategy & Operations

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

As a Director, Strategy & Operations, you will report to the VP, Strategy and Partnerships for Loblaw Digital & Advance. You will work closely with cross-functional leaders and their teams at Loblaw Digital to develop strategic plans that identify opportunities, risks and metrics to measure outcomes.

You will also execute a variety of cross-functional projects for the Loblaw Digital senior leadership team.

What You’ll Do

• Leading or supporting cross-functional strategic projects by forming hypotheses, conducting research, facilitating discussion and developing data analyses that drive to insights and actionable solutions
• Preparing executive presentation materials for internal & external meetings, including presentations to senior executives, townhall key notes, etc.
• Providing internal and external insights to support business decisions (e.g., macro trends, competitive impacts, etc.)
• Developing and implementing process improvements and/or organizational changes
• Serve as a liaison between senior leaders and between Loblaw Digital and Loblaw enterprise teams
• Facilitate the development of the annual strategic plan by working with business leadership teams and Loblaw enterprise functions
• Coach or develop other team members

Does this sound like you?

• More than 7 years of work experience in a relevant field with demonstrated cross-functional project leadership experience. This is a great opportunity for those with experience in consulting, private equity, corporate strategy, chief of staff or similar roles at technology companies
• Excellent problem-solving skills and demonstrated analytical capabilities. A self-starter than can deep dive into data to identify and quantify risks and opportunities
• Thrive in a fast-paced and entrepreneurial environment
• Experience in forming and managing cross-functional teams
• Experience with building presentations and compiling briefing materials
• Experience working with people at all levels, including executive leadership
• Passion for digital consumer technologies that are influencing retail and e-commerce, enterprise technology platforms, and emerging technologies