Senior Product Designer I - Rise

As a Senior Product Designer I, you will play a key role in driving the design direction of our products. Your understanding of user-centered design principles and keen eye for detail will be the foundation of crafting outstanding and cohesive customer experiences. Our ideal candidate will take a hands-on role in the development of user-centered products that drive customer satisfaction and fuel business growth. Navigating ambiguity is a strong suit, and you deeply value collaboration using the three-legged stool product development model. You’re passionate about enabling customers with meaningful, self-aware feature work and fostering an internal creative culture of collaboration, positivity, and growth.

What you'll do:

• Design Thinking
• Explore and solve design problems for a variety of SaaS products for our customers.
• Analyze user and stakeholder feedback to identify problems and synthesize new, elegant solutions to solve pain points.
• Use a strong understanding of our products and assets, the competitive landscape, and our users in product decision-making.

• Conduct lightweight research of the competitive landscape and learn from user feedback.

• Design Execution

• Craft efficient user flows, thoughtful wireframes, high-fidelity pixel-perfect designs, prototypes, and pattern documentation with minimal supervision.

• Create detailed design specs with all manner of states considered, well-annotated, and ready for handoff to our product development team.

• Own a feature and execute cohesive, forward-thinking, and industry competitive design solutions from end-to-end with pixel-perfect UI deliverables.

• Support your designs with thoughtful prototypes and simple animations to demonstrate interactions and simulate new flows.

• Validate creative ideas through rapid prototyping and user testing.

• Track feature-related decisions and updates.

• Prioritize work based on team needs.

• Collaboration

• Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time.

• Support developers with testing, validation, and edge case designs.

• Support feature development with thorough testing of new features, creating detailed bug reports across all breakpoints, and giving efficient guidance for dev and QA teams.

• Meet with the design team regularly to discuss product design decisions and transform product insights into intuitive, user-friendly application features.

• Team Citizenship

• Assist with finding new design talent and guiding junior-mid level peers.

• Push forward the craft of product design with an eye on industry trends and best practices.

• Make an impact in the process of how design work is done, the operations of the design team, and the overall team culture.

What you should have:

• You have a Bachelor’s degree in Design, HCI, or a related field.
• You are a well rounded product designer with at least 4-7 years professional experience in fully responsive web environments.
• You have a remarkable product-focused portfolio or prior experience in a product design role for an impressive consumer app, SASS company, or agency.
• You have a deep understanding of and hands-on experience with modern UX design concepts and tools, as well as platform-specific constraints and guidelines.
• You have a passion for amazing product design and an appreciation for elegant user experiences.
• You are well-spoken and can present ideas effectively.
• You are highly motivated and can be self-directed.
• You have a high attention to detail and excellent follow-through.
• You are an outstanding team contributor providing thoughtful viewpoints on product design in a flexible and easygoing way.
• You are well-versed in giving and receiving feedback constructively.
• You are an open-minded thinker who’s constantly in search of engaging, usable interaction patterns, and cutting-edge design work in the real world.
• Deeply understand the ins and outs of Figma, Photoshop, Illustrator, and other tools

Preferred:

• Real-world, road-tested SaaS product design experience