Inside Sales Champion at Health Vectors

Job Summary:

The Inside Sales Champion at Health Vectors is a pivotal role within our sales team, focused on building strong customer relationships, enhancing our outreach to new prospects, and continually improving our product offerings.

Responsibilities:

Prospecting & Outreach:

• Call cold and warm prospects.
• Follow up and maintain constant contact with current and prospective clients.
• Facilitate the sales process through telephone, fax, and email inquiries.

Sales Process Management:

• Collaborate with the delivery team to ensure timely "Go Live" of services.
• Maintain and manage the client dashboard, tracking metrics such as reports per day, revenue, and customer complaints.
• Oversee invoicing, payments, and collections.

Revenue Generation:

• Solicit and obtain orders, understand and interpret technical requirements, and develop accounts.
• Research and identify potential accounts, build rapport, provide technical information, and prepare quotations.

Competitive Analysis:

• Analyze and summarize competitor information and trends.
• Identify and capitalize on sales opportunities.

Customer Relations:

• Lead resolution of all B2B and B2C customer complaints.
• Maintain communication equipment by troubleshooting, reporting, and tracking problems.

Qualifications:

Experience:

3-5 years in a sales or customer-facing role.

Education:

College degree required

Skills:

• Exceptional communication skills, both written and spoken.
• Enthusiastic, motivated, and brimming with ideas.
• Passionate about achieving a robust customer portfolio.
• Team player with excellent collaboration skills.
• Proficient in using MS Office tools, especially PowerPoint, Excel, and Word.

Attributes:

• Energetic and passionate.
• Willingness to accept new or additional work to expand abilities.
• Goal-oriented, aiming to achieve targets set by the organization.

Join us at Health Vectors and be a part of a dynamic team driving innovation and excellence in customer relations and sales growth.