Sr. Client Partner

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex *landing page to learn more. *

Great brands help make Pinner’s inspirations a reality, and we’re looking for an experienced Client Partner to help lead the way. You’ll help spread awareness and comprehension of Pinterest Business tools in new markets: Colombia, Argentina and Chile. You’ll develop strong brand relationships and work closely to help them get the most out of Pinterests solutions and meet their business goals. You’ll collaborate on major initiatives, including internally with your teammates and other areas, while being the primary contact for our partners in Latin America.

What you’ll do:

• Retain, grow and diversify the value delivered to our partners, ultimately growing Pinterest revenue as a result in the given markets (Colombia, Argentina and Chile).
• Coordinate negotiations with partners to create joint business plans, learning agendas and have deep understanding of partners' business and media objectives. Responsible for stakeholder management, decision maker relationships. Arrange regular meetings with partners to discuss their requirements, learn about their objectives and remove roadblocks for partners.
• Orchestrate internal support for the client and agency to solve strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of the partners on a day to day.
• Produce and deliver weekly business updates outlining the current business status, key opportunities, and the accuracy of the sales pipeline.
• Specifically own the “why” Pinterest conversation with advertisers to influence the way they think about the platform’s role in their overarching media mix.
• Present tailored digital media strategies to partners that address their specific marketing needs and align with their business goals. Have a deep understanding of partners’ business goals and turn data into compelling stories through actionable insights to help them succeed. Leverage knowledge of the broader digital and advertising landscape, competitive platforms, and industry landscape to provide insights.
• Apply knowledge of customer goals and joint strategy to increase ad investment. Secure and grow revenue for Pinterest through proactive planning, pitching, deal negotiations, and upselling. Unlock new lines of revenue by navigating across multiple lines of business, marketing objectives, regions. Influences and secures budget allocation from Search, Social, Brand, Video, Agency and other relevant teams.
• Providing partners with guidance and expertise on product and service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintains up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
• The Sr. Client Partner will be paired with an Account Manager, forming a collaborative team to provide support to clients primarily in Colombia, as well as regional accounts overseen from Colombia. Together, they will work synergistically to deliver exceptional service and drive success for our clients within the region.

What we’re looking for:

• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
• Experience in marketing/advertising/digital, with specific technical acumen in Search/Shopping/Display/Social advertising technologies.
• Established industry relationships and experience working with marketing leaders within client organizations in Colombia, Argentina and/or Chile.
• Proven track record of exceeding revenue goals.
• Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams.
• Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence.
• Willingness and capacity to travel 4-6 times a year each.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from one of the following offices - Mexico City.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.