Senior Business Analyst

Company Overview:
ATWIX is a full-service eCommerce agency with a proven track record of delivering innovative solutions to our clients. We specialize in award-winning digital transformations, delivering end-to-end implementations, design and development, performance improvements, ongoing maintenance and support. Today, we are one of the longest serving and highly-certified members in the Magento Community.

Job Summary:
We are seeking an experienced Senior Business Analyst to join our global team and play a key role in supporting multiple e-commerce projects. The Senior Business Analyst will work remotely, collaborating with a global team across multiple time zones, to deliver best-in-class e-commerce solutions.
The ideal candidate will have 5-7 years of experience as a client-facing e-commerce business analyst, with a strong background in writing user stories, functional and technical requirements, and supporting Agile methodologies.

Responsibilities:

Requirements Gathering and Analysis:

• Collaborate with clients to gather and analyze business requirements for e-commerce projects.
• Write clear and concise user stories, functional and technical requirements documents, ensuring alignment with project goals and objectives.

Agile Methodologies:

• Facilitate Agile refinement meetings to refine and prioritize product backlog items, ensuring they are ready for Sprint planning.
• Support Agile development teams by providing ongoing clarification and guidance on requirements throughout the Sprint.

User Acceptance Testing (UAT) Support:

• Assist in the development of UAT test plans and test cases based on business requirements.
• Support UAT execution by coordinating with stakeholders, facilitating test sessions, and documenting test results.

Documentation and Reporting:

• Write and maintain comprehensive project documentation, including requirements documents, process flows, and technical specifications.
• Create and manage reporting dashboards to track project progress, risks, and issues, providing regular updates to stakeholders.

Coaching and Mentorship:

• Coach and mentor more junior Business Analysts, providing guidance on best practices, techniques, and tools.
• Foster a culture of continuous learning and improvement within the Business Analysis team.

New Business Support:

• Support new business and sales activities by assisting in the preparation of proposals, RFP responses, and client presentations.
• Collaborate with Sales and Solution Architect teams to understand client needs and develop tailored solutions.

Qualifications:

• 5-7 years of experience as a client-facing e-commerce business analyst, preferably in a global environment.
• Strong expertise in writing user stories, functional and technical requirements for e-commerce projects.
• Proficiency in Agile methodologies, with experience facilitating Agile ceremonies and supporting Agile development teams.
• Excellent communication and interpersonal skills, with the ability to work effectively with global teams across different time zones.
• Demonstrated ability to coach and mentor junior team members.
• Experience in supporting user acceptance testing (UAT) and documenting test results.
• Proficiency in business analysis tools and software.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
• Advanced English level.

We offer:

• Be part of a global eCommerce agency.
• Option for remote work.
• Paid time-off.
• Home Office Budget.
• Flexible schedule.
• State-of-the-art working equipment.

ATWIX is committed to diversity, equity, and inclusion. We welcome candidates from all backgrounds to apply.

To apply for this position, please submit your resume and cover letter. We look forward to hearing from you!