Lead Product Designer

About Lyra HealthLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role: Lyra Health is looking for a Lead Product Designer to help craft solutions across every step of the mental health journey. As a product designer at Lyra, you’ll lead projects to successful outcomes for users and the business by approaching problems holistically and creating elegantly simple solutions to multi-faceted, complex problems. In this role, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to shape the design ecosystem for millions of users.

The Product Design Team is seeking a Lead Product Designer to join us in the following area:

Go to Market (GTM) & Platform: You'll enhance our platform's configurability and scalability to support new member eligibility, access, and account requests, improving the experience for members, clients, and partners. You'll also focus on expanding coverage and features for existing customers to win renewals, and invest in core areas like member identity management, eligibility, and data privacy to enhance our member accounts.

Additionally, this role includes working with designers and front-end engineers to maintain and evolve Lyra’s design system, and leading various accessibility initiatives.

This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.

Responsibilities

• Own the end-to-end user journey from ideation to final production
• Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual design
• Maintain and evolve Lyra’s holistic design system and component library
• Design experiences across all of our platforms: iOS, Android, Web
• Participate in design critiques and present work regularly in stakeholder feedback meetings
• Evaluate design opportunities through UX research interviews
• Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
• Partner closely with engineers as they build and ship solutions

Qualifications

• 8+ years of experience working in UX, UI, HCI related field with experience working on mobile
• Proven track record of working within a product team to ship successful products to users
• Experience implementing robust design systems across a range of platforms in an iterative software development environment
• Deep knowledge of accessibility standards (e.g. WCAG) is a must; experience navigating complex legal/regulatory requirements is a plus
• Highly proficient with design tools (Figma, Principle, etc)
• Proficient with UI development tools (Storybook, Chromatic, etc)
• Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects with input from many stakeholders
• Mastery of design craft
• Excellent verbal and written communication skills
• Ability to work well on a highly collaborative and cross-functional team
• Ability to thrive in a fast-paced, dynamic startup environment
• Portfolio of UX-focused work samples for web and mobile applications
• Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

Diversity & Inclusion at Lyra

• Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
• People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
• Learn more at: DEIB