Sales Development Representative

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

At Mixpanel, our mission is to increase the rate of innovation. Not only as a company but for the businesses we serve. Through our analytics platform, companies can analyze how and why their users engage, convert, and retain in real-time across the web, mobile, and smart devices. Then they can use that data to improve their business and products.

Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their customer experience.

About the Role

We are looking for a highly motivated professional with sound business acumen, technical aptitude to grasp and explain technical concepts, great personality and natural sales instincts to join our sales teams as a Sales Development Representative. Ideal candidates should be eager to advance in our organization by demonstrating their ability to be tenacious self-starters every day. As a Sales Development Representative, you will be a key part of our revenue organization to drive Mixpanel awareness and support our Sales team generating pipeline and influencing closed won opportunities. Your role will be focused on following

Bringing in New Business:

For leads generated across various channels through marketing activities, we’d like you to follow up on them to drive meetings booked. Your follow up cadence will include email, phone, linkedin touches to drive conversion for inbound leads.

You will also own a target list of accounts that are of highest value (enterprise customers with more than 500+ employees). You will be responsible for researching and mapping and creating custom outreach to these accounts to drive meetings booked for initial discovery with the AEs.

Responsibilities

• Drive conversion of inbound leads into meetings booked and follow up on inbound leads via email, LinkedIn, phone within SLAs
• Research defined Target accounts, identify key players, generate interest and engage with potential customers in our TAM
• Conduct outbound activities to prospect, educate, and develop target accounts using our prospecting tools suite.
• Partner with Account Executives to prioritize activities against a strategic target account list
• Have immaculate SFDC hygiene to ensure efficient lead management and record-keeping while building and maintaining data integrity
• Provide feedback to ensure continuous process optimisation
• Partner closely with account executives to build and iterate on strategies

We're Looking For Someone Who Has

• 1-2 years of tenure as a BDR/SDR with substantial experience outbounding
• Enterprise segment exposure, with proven record converting leads to discovery meetings
• Experience using prospecting tools (Salesforce, Apollo, 6sense, Outreach, etc.)
• Strong written communication skills with an ability to produce messaging content using collaterals and customer stories
• Growth-minded and desire to learn and develop in Sales processes
• Speaking at least 1 additional language (French, German, Swedish, Danish, etc.)

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

please note that benefits and perks for contract positions will vary

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.