Senior Product Manager, Issuing Credit

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager Issuing Credit

We have an amazing opportunity to bring our Card Issuing product to the next phase of its exponential growth scaling our credit-based solutions like Charge Cards. For this role we are looking for a candidate who's passionate about financial technology, including innovation of new features and functionalities with a specific interest in credit-based solutions. You will be joining our Chicago-based Issuing team which is responsible for several domains within our global issuing product. You will collaborate closely with the different product and finance teams globally as well as functional teams to ensure a best-in-class Issuing product used by the biggest brands in the world.

The role is based out of Chicago and sits within our Financial Services product team which is responsible for all financial products we offer to our customers. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems.

What you’ll do

• You will be scaling and further defining our Charge Card and other Card Credit products, working closely together with the different product teams and internal functions involved.
• Actively engage with customers, commercial teams, compliance, risk and other stakeholders to understand their perspective and take their feedback into your vision and strategy.
• You will be the main product representative for our Issuing product in North America, ensuring our products meet the requirements of our US based customers and internal teams.
• You will multiply your impact by guiding and growing the teams that work directly or indirectly on our Issuing offering.
• You will define the credit roadmap across underwriting, monitoring, and collections. This includes account acquisition using different sources like bureau & portfolio data, setting up credit policies & underwriting proc, line management, reissuance and account closures.
• Collaborate with finance to define requirements around capital markets

Who you are

• Experience - 8+ years of working experience in product and adjacent functions within a fintech- or financial services environment with deep understanding of the card issuing market, competitors, and opportunities in verticals like corporate expense, benefits, travel, and platforms.
• Knowledge - you have a deep understanding of Charge Cards and Credit in general. You understand the mechanics behind managing a credit portfolio and the industry around it including the relevant regulations that apply.
• Product Management - you are a product manager by heart and possess all product management skills including scoping technical features with your engineering team, creating tactical solutions together with customers, and setting the north star for our Card Issuing product.
• Entrepreneurship - you are hands-on, have strong project management skills in which you take full ownership and control over your projects.
• Customer centric: You are able to translate technical complexity back to customer impact and understand the needs of different customers.
• Mindset - You have an entrepreneurial mindset and are able to form a vision and work with the engineering teams to implement that.
• Proven record - you have experience in launching and scaling card issuing products and have in-depth experience in commercial card issuing.
• Communication - You have solid communication skills to interact with both internal and external stakeholders from varying disciplines and cultures
• Leadership - You have a strong sense of initiative and self-motivation will add value to a fast-growing business.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.