Enterprise Account Manager

About the job:

As an Enterprise Account Manager based in Paris, you are building a positive and trusted relationship with both key team members and C-suite decision makers within your territory.

Reporting directly to an Enterprise Sales Director, you drive new business sales within existing accounts to continue to accelerate our growth and success with current Contentsquare customers. You will collaborate closely with our France teams across Customer Success, Solutions Consulting, and Marketing functions.

What you’ll do:

• Lead and manage the full sales cycle from lead to close
• Take responsibility for managing accounts and contract renewals, while creating cross-sell and up-sell opportunities
• Establish lasting relationships with senior executives and decision-makers in Ecommerce, Marketing, Product, Analytics and Data functions
• Work closely with customers from initial contact to closing the account emphasizing process and domain expertise
• Generate your own pipeline by handling inbound leads, leveraging professional network, sourcing referrals, attending shows, and maintaining relationships with lost opportunities
• Position our platform to attract and secure new business by developing, communicating, and driving effective selling strategies that are based on valid, customer-specific value propositions
• Collaborate with the Customer Success Team to ensure a seamless customer experience and successful onboarding and with the sales ecosystem to drive sales initiatives and partnerships
• Accurately forecast and manage pipeline by adopting sales process and methodology, while maintaining hygiene in CRM
• Advocate on behalf of customers bridging conversations between client requirements and engineering teams.

What you'll need to succeed:

• Background of complex selling enterprise SaaS solutions, both as a sales hunter (new logo / new revenue acquisition) and account manager
• Experience selling at the C-level in a multi stakeholders environment
• Ability to clearly communicate the business value of complex enterprise technology
• Ability to develop relationships and build trust quickly and effectively, adopting a consultative selling approach
• Ability to collaborate with extended internal teams to solve problems in a creative way and achieve sales targets
• French fluency and full working proficiency in English - some English-speaking client stakeholders even on the French market and internal communication all in English