Clinical Specialist (Northeastern, US)

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day. 

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview:

The Clinical Specialist will provide tactical support of sales and marketing efforts with a focus on clinical application and product training for the Tablo device and Outset Medical. This includes supporting existing customers and educating new customers on the safe and effective use of Tablo. The Clinical Specialist will be responsible for driving treatment utilization through successful and effective launches, influencing new prescribers and growing current install base of treatments per console. The Clinical Specialist will work with and support sales activities that require clinical expertise and will be actively involved in the continuous improvement of training programs. This role will cover a specific geography but will flex to other markets when needed to support implementations and go-lives.

Essential Job Functions and Responsibilities:

• Grow treatment revenue by influencing physicians and increasing utilization in current accounts.
• Drive change in current accounts using clinical expertise and the value proposition to establish successful Tablo programs.
• Coordinate product training for customers and sales agents.
• Effectively work cross-functionally with Outset Team members to deliver an exceptional customer experience.
• Develop strategies and execute sales activities in your market to drive expansion of Tablo in the acute and home market.
• Successfully implement and train clinical staff to full adoption of the Tablo program.
• Support regional sales and marketing development events.
• Manage administrative tasks; reporting of dialysis treatments, training information and treatment growth outcomes in assigned region.
• Drive and execute customer business reviews in your territory.
• Effectively utilize company resources to change clinical practice.

Required Qualifications:

• Bachelor’s degree required
• 2 years of clinical experience, ideally in Dialysis
• 2 years medical device, biotech or pharmaceutical experience preferred
• Proven record of clinical and sales success
• Excellent interpersonal skills with the ability to persuade decision makers
• Strong work ethic as an individual and on a team
• Working knowledge of Word, Excel, and PowerPoint applications.
• Ability to travel up to 75%

Desired Qualifications

• Bachelor of Science in Nursing
• Ambition to advance the business using clinical expertise
• Display enthusiasm, ambition, and a strong work ethic
• Must show ability to excel in a high-energy, fast-paced environment
• Must be detail oriented with excellent analytical and problem-solving skills
• Maintain a sense of urgency, work effectively under pressure, and be able to multi-task

The Annual Salary for this position is: $110,000.00 + commissions.

We feel passionately about pay equality. Discretionary adjustments to the position’s starting compensation may be made in consideration of other relevant factors pertaining to eligible applicants, including, but not limited to, their specific skills, level, geographical location, and comparison to other employees already in the same or similar roles.

**This range represents our good-faith and reasonable estimate regarding what we reasonably expect to pay for this position at the time of posting. *

Outset also offers the following benefits:

• Medical
• Dental
• Vision
• EAP/Mental Health
• Life Insurance/AD&D
• Short/Long Term Disability
• FSA (Dependent & Healthcare)
• HSA w/ Employer contribution
• Commuter Benefits
• 401K w/ company match
• ESPP
• Fertility benefits
• Wellness initiatives
• Legal Assistance
• Pet insurance
• Financial Advisement & Wellbeing
• Tuition Reimbursement
• Student Loan Payback
• Employee discounts
• Professional Development/Learning
• Collaboration Days (lunch onsite)
• Happy Hours/Karaoke
• PTO/Sick time
• Holidays + Volunteer Day National Salary RangeNational Salary Range (Remote)$110,000—$110,000 USD

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers.

And this doesn’t happen by accident. It starts with our live onboarding program, Bold Beginnings, which serves as an incubator for cross-functional team-building, an immersion in Outset’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry. In SPARK!, people managers across functions come together to master three pivotal conversations: 1) the priority conversation, 2) the performance conversation, and 3) the growth conversation. They do this in an environment that challenges, supports, and broadens mindsets.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.

Privacy is important to us. Please review our Applicant Privacy Notice.

Important Notice

We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at [email protected].

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.