Senior Engineering Manager, Omnichannel

About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You will work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.

Our engineering team is a top-notch software engineering team, who love listening to the users, working as a group, and proactively taking the lead whenever necessary. The role involves learning the business of fulfillment, modeling the work that people do to move freight, designing solutions to make it more efficient, and thinking innovatively to automate much of it. As an Engineer Manager, you will be responsible for managing a team of Software Engineers, defining a roadmap, communicating status with stakeholders, and delivering the results with the team together. In addition, as the people manager, you are expected to hire and onboard new people, coach, mentor and develop your engineers.

The team:

Large online marketplaces have trained consumers to expect products delivered to their doorsteps within 1-2 days at no extra cost. As a result, millions of merchants on other marketplaces are falling behind, unable to cost-effectively deliver products to their customers within 1-2 days. We help the online marketplace to meet shipping standards, avoiding late shipment penalties for orders. Flexport and our Omnichannel business unit is driven by a mission to enable any seller, regardless of size, to delight its customers with fast and cost-effective fulfillment.

Our team of software engineers, operations experts and customer champions have decades of experience building and operating some of the most complex logistics systems today for leading companies. We are leveraging cutting-edge machine learning and optimization technology to build a smart fulfillment network, enabling anyone, anywhere to offer fast and cost-effective delivery.

You will:

• Lead a team of Software Engineers, including project planning, technical leadership and career development.
• Partner with Operations and Product Management to identify gaps in inventory accuracy, analyze root causes, and drive strategic initiatives to improve processes and achieve higher accuracy levels.
• Be a full business owner: shape the foundation of the product and business that you work on.
• Own the overall planning, execution and success of projects that directly improve Flexport Fulfillment top-line business metrics.
• Drive the team’s technical improvements and roadmap.
• Work with Engineering Leaders to hire top talent for the team.

You should have:

Basic qualifications

• 7+ years of software engineering experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment.
• 3+ years of people management experience for a group of engineers.
• Computer Science fundamentals in object-oriented design and data structures, algorithm design, problem solving and complexity analysis.
• Experience shipping production code with full instrumentation: deployment, logging, monitoring, and documentation.
• Understanding of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Experience recruiting, hiring and managing a team.
• Strong sense of ownership, urgency, and drive.
• Strong written and verbal communication skills.
• Bachelor's degree in Computer Science or a related field.

Preferred qualifications

Prior experience with

• Building and operating distributed enterprise-wide systems.
• Processing large amounts of data.
• E-commerce, supply chain, logistics, fulfillment and warehouse management systems, or finance systems.
• TypeScript, Node.js and SQL.
• AWS Lambda and SQS.

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.