Senior Product Manager

At the core of our product is a financial incentive: we incentivize patients to visit top-performing providers by reimbursing them for their out-of-pocket expenses when they do. The Claims & Eligibility team is responsible for building the technology and tools to manage member eligibility and process reimbursements at scale.

What you’ll do

You’ll be primarily responsible for building and shaping our eligibility ecosystem, including our eligibility ingestion tooling, customer-facing eligibility portal, and core eligibility dataset. You’ll work with a spectrum of users, from members, to external brokers, HR users, and our Integrations and Claims teams. You’ll develop the long-term strategy for eligibility at Garner, as well as obsess over the details of how to build an accurate, scalable, usable eligibility system.

Your responsibilities

• Develop a deep intuition for what is important to our users—members, internal teams, administrators—and use that to drive your roadmap and help shape the overall product strategy
• Drive new feature development from start to finish: from ideation, requirements gathering, documentation, product development, launch and iteration
• Define what success looks like, ensure we have the data in place to measure progress, and rally the team around what winning looks like and how we get there

Who you are

Minimum requirements

• You have 4+ years product management experience
• You have software engineering or data science experience, and/or a computer science or engineering degree, and are comfortable with SQL
• You’re a highly autonomous self-starter, and thrive when you’re given ownership of hard, unscoped problems
• You’re an insatiable learner, with a track record of entering a large, complicated domain and obsessively becoming the content expert upon whom others rely
• You are an excellent written and verbal communicator, able to communicate your vision and drive execution on the immediate team and with stakeholders across the companyYou are extremely analytical, and insistently use data to shape your product intuition and decisions

Preferred qualifications

• You have built or managed large-scale data systems
• You have experience building tools for complex operational workflows
• You have experience working with healthcare claims and eligibility data

The target salary range for this position is: $160,000 - $180,000. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.