Sales Operations Coordinator

Sales Operations Coordinator | Home Made

Join our Sales Operations team - a great first step into the world of Property Technology and Operations!

This position offers a fantastic opportunity to work in collaboration with our Sales team to coordinate and optimise our Sales Associates (those who conduct the viewings of properties) travel itineraries, manage landlord appointments as well as delivering the highest level of customer service to our renters. With a mix of CRM management, customer service, project management and planning, it's a great place to develop core operations skills.

Location: Southwark, London (office-based role - 1 day WFH post probation)

Salary: Depending on experience

Working Day and Time: 9am-6pm/10am-7pm Monday to Friday plus every other Saturday (advanced day in Lieu for Saturday work)

Working with us:
Home Made are the fastest-growing lettings prop-tech company that is changing the way we rent for good! By utilising our unique tech and high-performance team we are improving the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

To explore more about what we do, click here.

Role and Opportunities:

Include but not limited to…

Customer Service and Fostering Relationships: Build strong connections with landlords and tenants to ensure our scheduled events are executed flawlessly.
Travel and Event Coordination: Organise and coordinate travel itineraries for our Sales Associates, and manage all calendar events seamlessly.
Customer Communication: Keep our customers always informed with the latest and most relevant information regarding their appointments.
Maximizing Viewings: Proactively seek opportunities to increase the number of property viewings facilitated by our Sales Team.
Data Integrity: Conduct regular audits to keep our system updated with accurate property and access provider information.
Timely Updates: Ensure Sales Associates, renters, and landlords are promptly informed of any changes.

About You:

You have exceptional written and spoken verbal communication skills
You enjoy working as part of a team and thrive in a mutually supportive working culture
You have excellent organisation skills with the ability to prioritise workload
You have exceptional attention to detail
Great decision-making and problem-solving skills

Home Made Benefits:

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

We are an equal opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email protected]