HR Analyst

About the Role

The HR Analyst for People Projects will lead initiatives that optimize, automate, and enhance our global HR operations. You will work closely with cross-functional teams in San Francisco, Ukraine, and India to implement cutting-edge analytical tools and systems, driving efficiency and data transparency. This role offers the chance to make a tangible impact on our People processes, ensuring excellence in data usage and visualization. If you are passionate about using technology to streamline HR functions and thrive in a dynamic, collaborative environment, this position is perfect for you.

What You'll Do

• Research and analyze areas for optimization and automation within People processes, systems, and tools.
• Manage data integrity and accuracy, developing data cleaning and preprocessing procedures.
• Create project briefs, validate concepts, and manage stakeholder expectations.
• Coordinate project activities across multiple business units, including Finance and Legal.
• Communicate project status updates to stakeholders using reports and presentations.
• Provide leadership and direction to project team members, setting goals and monitoring performance.
• Conduct post-project evaluations to identify opportunities for process improvement and knowledge sharing.

What We’re Looking For

• 1+ years of experience in analytics / HR operations.
• Proficiency with analytical tools and systems such as PowerBI, SQL basic, Excel Macros.
• Strong experience with project management tools like Microsoft Project, Asana, or similar.
• Excellent stakeholder management skills and experience in requirements clarification and prioritization.
• Excellent English level, both verbal and written.
• Strong attention to detail and problem-solving abilities.
• Basic knowledge of People processes, including talent acquisition, performance management, compensation and benefits, and employee relations.
• Experience with budgeting and financial management principles.
• Negotiation skills with service providers.
• Project planning and estimation techniques.
• Practical experience with HR systems such as ATS (Greenhouse), HRIS (bob), Performance Management (Lattice), and ADP.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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