Managing Corporate Transportation With Technology
Customer Success Executive
- ₹15,000 – ₹18,000 • No equity
- 1 year of exp
- Full Time
Posted: 2 months ago
Visa Sponsorship
Not Available
Remote Work Policy
In office
RelocationAllowed
Skills
Communication Skills
Customer Success
Customer Relationship Management (CRM)
Hiring contact
Reshma Mapelkar
About the job
Exp Required: 1 to 2 years
CRM Strategy and Implementation:
- Customer Feedback Mechanism (Proactive and Reactive)
- Develop and execute CRM strategies to drive customer engagement, loyalty, and retention.
- Customize CRM platforms to meet business needs and objectives.
- Coordinate with IT and vendors to ensure CRM systems are functioning optimally.
Data Management and Analysis:
- Manage and analyze customer data to identify trends, opportunities, and areas for improvement.
- Generate reports and dashboards to track CRM performance and customer metrics.
- Ensure data accuracy and integrity within the CRM system.
Customer Segmentation and Targeting:
- Check Customer churn rate and Onboarding
- Develop targeted strategies for different customer segments to drive engagement and sales.
- Customer satisfaction Review and practice periodical activities
- Client data mapping, mediator between client and org
Skills Required:
- Report generation and weekly report
- customer mapping
- Cross sell and up sell
- Develop and manage onboarding process, client portfolio
About the company
Managing Corporate Transportation With Technology51-200 Employees
51-200
Private Limited
Enterprise Mobility
Real Time Gps Fleet Monitoring Services
Perks
Personal and Family Insurance
Commutec team is covered with top Insurance plans and with extra added advantage and option to cover their family too.
Family first Culture
Worklife balance is important and no school taught this subject. Commutec leadership takes care to maintain balance between office hard work and family time to achieve personal and company goals together.
ESOPS
Commutec identifies leaders and offer opportunity to gain ESOPS as part of long term team building program.
Work from Home Option
Great leaders knows the way, goes and way and Shows the way. To be lean and to be on time with are targets We have different options for work to choose on.
Office Lunch Party
Friends buy you a lunch and best friend eat it. We believe in home food and sharing it on office with friends. Regular meal parties and snack parties are on the house many times.
Training and Learning
"Once you stop learning you start dying" - Einstein.
Training and up-skillment is the key to achieve growth and keep competitive.
Monthly and Annual Events
Commutec has culture of monthly Townhall, Project Shoutouts and other Achievement Parties. We also celebrate all the birthdays in a month on last Friday of the month.
