Director of Revenue & Marketing Operations

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.

In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.

Our customers, who include marketers, UX researchers, HR teams and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.

Tremendous is profitable and growing without outside investors. Join us before the next international offsite!

About the role

We are looking for a Director of Revenue & Marketing Operations to own the processes and infrastructure that empower Go-To-Market teams to achieve their ambitious goals. This role will own and manage the GTM tech stack, identify and report on critical KPIs across our funnel, set rules of engagement for our sales, success and marketing teams, and optimize all aspects of our pipeline process from lead generation to onboarding. This is the perfect role for a data-driven leader who thrives in a fast growth environment and is excited to develop and implement their vision for GTM systems and processes.

You will

• Collaborate with GTM leadership on the most critical process, resource, and tooling needs

• Own and optimize the sales technology stack, including CRM, marketing automation, and sales and customer engagement tools

• Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal

• Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making

• Guide and own development of forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn

• Optimize and evolve the marketing attribution framework to identify highest value channels and tactics

• Set rules of engagement across marketing and sales teams with clear responsibilities and opportunity ownership

• Own the process and tooling for tracking and paying sales commissions

You have

• Minimum of 8 years of experience working in Revenue Operations, Sales Operations, or Marketing Operations

• Experience managing systems operations projects from end to end including defining business requirements to implementation

• Strong analytic skills with experience in shipping Marketing and Sales reporting in common BI tools

• Ability to translate data and metrics into actionable insights that guide decisions

• Proven track record of driving revenue growth and operational efficiency

• Comfort and desire to operate at ground level and getting into the weeds with the team when needed

• Ability to deliver results in a fast-paced startup environment

• Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources

• Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind

• Experience with CRM and Marketing automation tools such as Hubspot, Salesforce, Marketo, Outreach, Rollworks, 6sense, etc.

Why work with us

• You'll work at a company growing quickly yet sustainably. We’re profitable with plenty more opportunity ahead. That’s good news for your career growth.

• Competitive pay, equity and benefits. The base salary for this role is $180,000 - $220,000.

• We're a remote company. Work from wherever you want in the Americas.

• Smart people and a great culture. See our company handbook.