Sales Development Representative (SDR) @ Gen AI Startup

ℹ️ About Us:
At SerenityGPT, we understand the challenges organisations face in accessing information. Too often, vital data is scattered across various formats and stored in multiple applications and repositories, making retrieval a daunting task. Traditional keyword-based searches only worsen the problem, returning a flood of irrelevant results and leading to frustration and inefficiencies.

We are on a mission to revolutionise customer support operations by solving this universal 'broken search' issue using Generative AI. SerenityGPT is not just another AI company. We are a collective of ex-Google experts with decades of experience in advanced search technologies, Generative AI, and natural language processing. Our team is dedicated to transforming the way companies interact with their data, making information retrieval seamless, intuitive, and profoundly effective.
📖 Our journey began a year ago, driven by the groundbreaking capabilities of GPT-4, which revealed the untapped potential of computers to comprehend language flawlessly. Harnessing this cutting-edge technology, we've crafted a product that doesn't just promise results but delivers measurable business value.

🌟 What Sets Us Apart?
💼 Turnkey Solutions: We don't just offer AI; we provide an end-to-end solution, seamlessly integrating with all third-party and in-house data sources. From KB platforms to ticketing systems, we've got you covered.

🔄 Custom Integration: Our solutions aren't one-size-fits-all. We tailor each deployment to harmonise seamlessly with existing workflows, ensuring a frictionless transition for your team.

🔒 Data Confidentiality: Your data is your asset, and we treat it as such. With on-premise deployments, we ensure that all your sensitive information remains secure within your infrastructure, safeguarding your privacy and confidentiality.
Fuelled by our values of transparency, accountability, and customer-centricity, we're not just changing the game; we're revolutionising it. Join us on our journey as we redefine the future of customer support with SerenityGPT.

👤 Role Definition:
The Sales Development Representative (SDR) plays a pivotal role in the sales process by generating leads, qualifying prospects, and initiating meaningful conversations with potential customers. This position requires a proactive and results-driven individual with excellent communication skills and a strong understanding of our product offerings. We’re at an inflection point where the focus is all about customer acquisition and growth having created a market leading solution, and this individual contributor role is critical for the next phase of growth.

📍Remote Position (must be based in GMT-0 - GMT+2 time zones).
💬Fluent in written and spoken English is must have, native level preferred.

🔑 Key Responsibilities:
🎯 Lead Generation: Identify and research potential leads through various channels such as cold calling, email outreach, social media, and networking events.
📝 Qualification: Conduct thorough qualification of leads to determine their fit for our solutions, ensuring alignment with our ideal customer profile.
🙏 Outreach: Engage with prospects through personalised outreach campaigns to introduce our products/services and nurture relationships.
📅 Appointment Setting: Schedule qualified meetings and product demonstrations for Account Executives to further pursue.
📊 Pipeline Management: Maintain accurate and up-to-date records of all interactions with prospects in the CRM system, ensuring visibility into the sales pipeline.
👥 Collaboration: Work closely with the sales and marketing teams to optimise lead generation strategies and campaigns.
🎓 Continuous Learning: Stay informed about industry trends, competitor offerings, and product updates to effectively communicate value propositions to prospects.

🔄 Typical Day of an SDR @ SerenityGPT:
✅ Conduct targeted prospecting activities to identify new leads.
✅ Engage in outbound emails to qualify leads and schedule appointments.
✅ Research industry trends and potential customer pain points.
✅ Collaborate with marketing to create compelling messaging and content.
✅ Update and maintain CRM with accurate lead information and activity notes.
✅ Participate in sales meetings and training sessions.
✅ Analyse performance metrics to track progress and identify areas for improvement.

📈 Key Performance Indicators (KPIs):
🔔 Number of Qualified Meetings Scheduled.
🔔 Conversion Rate.
🔔 Outreach Activity.
🔔 Pipeline Contribution.
🔔 Lead Response Time.
🏆 How you will succeed:
❗ Understanding and delivering on monthly, quarterly and annual objectives.
❗ Meeting or exceeding KPIs and targets.
❗ Consistent engagement and collaboration with the sales team.
❗ Contribution to the overall sales pipeline and revenue growth.
❗ Continuous improvement in lead generation and qualification techniques.

🔍 Who are we looking for?
Industry Experience:
👍 Do you have a minimum of 2 years' experience in the dynamic worlds of Technology, SaaS, Fintech, or Digital Marketing? If you've been in the game and know the ropes, we want to hear from you!
👍 Experience in a startup? Even better! We love entrepreneurial spirits who thrive in fast-paced environments.

Role Specific Experience:
🎯 Were you born to be an SDR or BDR in the realm of B2B SaaS? We need someone who knows their stuff and can hit the ground running.
✍ Your communication skills are top-notch – whether it's crafting the perfect email or nailing that sales call, you know how to leave a lasting impression.
🎯 Lead and demand generation are your bread and butter. You know all the tricks of the trade when it comes to finding, qualifying, and setting up appointments with potential leads.
🔨 CRM systems and email automation tools are your best friends. You're a tech-savvy individual who knows how to leverage the latest tools and technologies to get the job done.

Additional Bonus Experience & Qualities:
🤖 Got a basic understanding of Artificial Intelligence? That's a plus! We're all about cutting-edge tech here at SerenityGPT.
🔥 You're not one to back down from a challenge. Objections and challenges during the sales process? Bring it on – you thrive under pressure.
🌟 Ambitious and a team player – that's you! You're driven by ambitious goals and thrive on collaborative success to achieve greatness.
🚀 Startups are your playground. You're adaptable, flexible, and ready to roll with the punches in a fast-paced environment where priorities can shift at a moment's notice.

Package:
💰 We're not offering salaries at this early stage, but we believe in rewarding success. Our commission-based structure ensures your efforts are generously compensated.
🤝 In addition, you'll receive early-stage equity in SerenityGPT. Be part of something big from the ground up, with the potential for substantial returns as we grow together.
🤟 Joining SerenityGPT means joining a world-class team. Learn from industry veterans, including our Chief Revenue Officer with two successful software exits, and top talent from Google.
🤲 And here's the kicker: Excel in your role and hit targets? We'll make it permanent and salaried in just 12 months. Transition into a rewarding role with all the perks.

So, if you're looking for a chance to work with a world-class team, accelerate your career, and share in the success of a growing startup, this is it. Join us at SerenityGPT and let's build something amazing together.🚀