Fair Lending Special Projects & Reporting Manager (Hybrid/Remote)

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The Fair Lending Manager for Planning, Reporting, and Special Projects, in conjunction with individuals and teams within fair lending, Compliance, and the business, performs a wide range of duties including the following.

Responsibilities:

• Plan and carry out special projects, reporting, and ad hoc requests, in collaboration with the Head of Fair Lending, Compliance, Analytics, Data, Data Science, and other teams within CRB.
• Provide leadership and day-to-day management to the fair lending team across multiple workstreams.
• Analyze current operational processes, identify improvements that will result in greater efficiencies, and implement improved processes.
• Synthesize relevant information related to the Bank’s Fair Lending Program to provide recommendations, support decision-making, and drive strategy.
• Create processes for developing, managing, and submitting regular internal and external reporting.
• Oversee the implementation, management, and maintenance of program documentation and repositories.
• When needed, provide ad hoc support to Fair Lending team leadership and across fair lending team workstreams.

Qualifications:

• 5+ years of experience in project management, internal operational, or change management, for a compliance or fair lending team preferred.
• Bachelor’s degree required.
• Experience using project, process management, Excel, PowerPoint, Word, and report creation tools.
• Experience in the financial service or banking sectors, preferably in bank compliance, lending products, or credit risk management.
• Understanding of U.S. fair lending and fair banking-related laws and regulations, including, but not limited to, the Equal Credit Opportunity Act (ECOA/Reg B), Unfair, Deceptive and Abusive Act and Practices (UDAAP), and the Fair Housing Act (FHA).

Additional Requirements:

• Critical thinking and the ability to "connect the dots"; to synthesize information from various sources and multiple data points across multiple business units.
• Ability to operate successfully in a fast-paced environment.
• Ability to collaborate successfully across internal teams.
• Strong planning and organizational skills.
• Excellent presentation and communication skills.
• Experience working with stakeholders to build relationships and ensure operations are effectively carried out.

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Salary Range: $120,000.00 - $150,000.00