Operations Analyst

About Certify:
At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.

What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.

But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.

About the role:
As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses and payor enrollment applications. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.

What you’ll do:

• Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States
• Complete applications for provider credential, licensure or payor enrollment on behalf of Certify customers
• Validate and authenticate information updated on the credentialing, licensing platform and ensure 100% accuracy
• Interact with providers and clients over email whenever additional information may be required
• Assist with monitoring or new client implementation projects as needed
• Summarize your research findings and draft them in clear and concise guideline documents for Certify customers
• Assist with other ad hoc projects as needed

What you'll need:

• Fluency in English
• A bachelor's degree or equivalent years of work experience
• The ability to conduct large volumes of research, particularly via Google
• Strong attention to detail
• Have sound knowledge of Microsoft Office and Google applications
• Excellent written and verbal communication skills
• The ability to meet deadlines and work under pressure

At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.