Data Steward

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Due to the need for team development, we are looking for a Data Steward. They have certain experience in call center and data management and are keen to join the life science industry. The Data Stewards are members of the Veeva OpenData department and will work closely with the project team to collect and organize data information and provide solutions to customers.

What You’ll Do

• Continuously collect, enter, organize, verify, and update customer information through multiple channels such as telephone and Internet.
• Complete relevant data indicator tasks according to time, quantity and quality, produce relevant reports and statements on time and other tasks assigned from time to time.
• Data processing, data analysis, data quality inspection, daily training, and other work contents

Requirements

• College degree or above
• Proficient in using Office software and automation tools
• Basic level of English listening, speaking, reading and writing
• Responsible, team-minded, and able to withstand pressure.
• Good at communication, strong logical thinking, and good language expression skills

Nice to Have

• Candidates with experience in call centers, the pharmaceutical industry, and software development are preferred
• English CET level 6 or above is preferred