Channel Sales Manager | East

ABOUT US:
Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including Kin, Ro, Angi, Ethos, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue.

Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in ‘18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

Channel partnerships are a very strategic revenue growth and pipeline generation opportunity for Regal and our channel partners. We are looking for someone to build a foundation for this part of the business and grow it substantially in their region. As the first partnerships manager hired in region, you will collaborate on the channel development strategy at Regal and will work cross-functionally across the sales, marketing and design teams to help achieve ambitious revenue and pipeline generation goals. You will reach out to potential partners, build upon established and new relationships, and manage the success of those relationships. The role reports directly to the Director of Channel Sales.

Our high level goal for this role is to build the foundation for and execute on a channel development and sales strategy that constitutes a large proportion of our overall revenue base over the next few years.

RESPONSIBILITIES:

• Deep understanding of the contact center and AI market and identify strong CX/CCaaS-focused Channel Partners to align with Regal
• Create outbound GTM strategy to educate and empower TSD and sub-agents in the CX/CCaaS space
• Create enablement and marketing material for virtual and in-person channel events
• Develop, monitor and adjust the strategy, ideal partner profiles and engagement tactics to continuously improve results
• Track partner engagement, opportunity creation/ registration, revenue, and adoption
• Ownership and management of TSD and sub-agent relationships in region
• Reporting, budget and forecast channel partner quarterly pipeline generation

ABOUT YOU:

• 5-7 years of experience working with the channel ecosystem, with strong self-starter capabilities
• Prior experience working with strategic players in the Contact Center industry, in particular Technology Service Distributors (TSD)
• Prior experience working with marketing on developing an events/roadshow strategy to engage with channel partners
• Demonstrated experience delivering successfully against predetermined growth KPIs and targets
• Demonstrated relationship building skills and established strategic network

BENEFITS & PERKS:

• Competitive compensation packages, including early stage equity
• 401k plan
• Flexible PTO & 11 paid holidays
• Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
• Paid parental leave
• Growth Mindset learning and development stipend
• Happy hours, team outings, & annual offsites!
• Pre-tax commuter benefits
• Complete laptop workstation
• & more!

POSITION LOCATION & OFFICES:
This position is REMOTE and this individual is required to be on the east coast.

We have offices in NYC (HQ- NoMad) & Boston (Downtown/Financial). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.