Area Manager, Fulfillment Center

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Area Manager, Fulfillment Center

What You Will Do:

• Monitor the area delivery service and process and implement improvement measures in order to meet the daily goals. Set directions for area operation, draft implementation plans, perform personnel management and manage the area's costs and other metrics.

• Handle various warehouse activities using strict guidelines.

• Expected to understand aspects of production; adhere to strict safety, quality, and production standards.

• Oversee the day-to-day operations of the warehouse, including receiving products using radio frequency scanners, relocating products using forklifts or pallet jacks. Inspecting products for defects and damages. Trained in picking, sorting and packing. In a timely manner pull and pack merchandise from a multi-level mezzanine to fulfill orders.

• Ensures orders are handled timely and efficiently and customer's service standards are upheld.

• Drive continuous improvement initiatives to enhance operational processes and deliver exceptional customer experience.

• Understands website navigation and proactively leverages technology in order to facilitate the internet order fulfillment.

Essential Qualifications:

• 1+ years management experience in a manufacturing, production, distribution, EC Fulfillment center/ Warehouse environment.

• Experience in personnel management / inventory management (system) / expense management (profits & losses).

• College Level or equivalent is required.

• Computer literate and has above average internet/web skills.

• Establish and maintain cooperative and effective working relationships.

• Work effectively as a team member.

• Meet schedules and timelines.

• Communicate both orally and in writing in a clear and concise manner.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.