Product Manager, Consumer

About the Role

At Chapter, we're reimagining retirement for older Americans, and our mission hinges on exceptional product experiences. Crafting products that shape the way seniors navigate their healthcare coverage, manage their finances, and spend their time presents many challenges. Chapter is looking for a passionate and thoughtful product manager to lead the development of a new consumer product line that will deliver additional value to our users beyond helping them with Medicare.

This role is a hybrid role located in NYC.

What You'll Do

• Generate insights from data and user research to inform hypotheses, design experiments, and drive learnings
• Work cross-functionally to identify, scope, and launch features that solve user pain points and drive business growth
• Ruthlessly prioritize and help the team maintain a fast product release cadence
• Work with our Head of Product and other product managers to help shape product processes and culture

About You

• 7+ years of product management experience at a tech-driven company, preferably in a direct-to-consumer environment
• Strong user empathy and an eagerness to understand the world from our users’ perspectives
• Demonstrated track record of generating and testing product hypotheses through quick experimentation
• Exceptional cross-functional communication and collaboration skills
• Quantitative analytics skills that reflect an ability to make data-driven decisions
• Creativity and vision that allow you to take leaps when data is not available
• Excited by the prospect of zero-to-one product development
• Able to quickly learn new topics, including the nuances of Medicare and other domains, to guide your understanding of user segments, pain points, and market trends
• Ability to work in an NYC based office in a hybrid working capacity

Bonus Points, If You Have...

• Previous experience working in fast paced, ambiguous start-up environments
• Experience going 0 → 1 with a new consumer product
• A passion for well designed products and experience in tools like Figma
• Experience building analytics leveraging technologies like SQL or Python

Chapter Offers All Employees the Following Benefits and Perks

• Full medical, dental, and vision, premiums covered at 100% for full-time employees on our base plan
• Unlimited PTO, a winter break shutdown, and paid holidays to encourage a healthy work-life blend
• $500 desk setup subsidy to set-up your unique home office
• $100/month health and wellness subsidy
• Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), Carrot (fertility support), and OneMedical (concierge and telehealth care) to prioritize your well-being.
• In-office lunch everyday you're in office and a stocked office pantry
• Generous and competitive parental leave for all parents
• A beautiful NYC (Union Square) office and a hybrid in-office policy — dogs welcome!

The starting salary for this role will be between $190,000 - $260,000, but it might vary depending on skills and experiences. If you think you'd be a good fit for the role, you should apply. All of our offers are based on our assessment of each individual's unique skills and experience.