Social Media Manager

Social media has become critical in customer experience as brands continue investing in deep, long-term relationships. Bounteous is looking for an experienced Social Media Manager to help our client partners build those customer bonds.

Role and Responsibilities

• Act as a subject matter expert account lead for an Employer Brand on Social Media
• Comfortable building and maintaining productive internal and external client relationships through effective communication, reports, and presentations
• Able to maintain a clear brand vision, designing and executing social media campaigns and strategies
• Identify and/or lead prioritization of initiatives and campaigns
• Active contributor to all levels of social media reporting for clients, including but not limited to monthly reports, quarterly business reviews, and campaign reporting
• Educate the client and internal teams on social media marketing best practice
• Conceptualize, build, and maintain a social media editorial calendar. This will include content ideation, creative direction, and copywriting for Linkedin, Glassdoor, Indeed, Meta properties, X, and TikTok
• Partner with designers and creative directors to create concepts for engaging posts
• Develop, implement, and track KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance
• Comfortable building and maintaining direct client relationships through status calls, advisory meetings, and any day-to-day contact
• Advanced understanding of key social media tools and best practices
• Identify emerging trends, tactics, and platforms; develop and circulate a perspective on how they can be leveraged to contribute to the achievement of our client's social goals
• Comfortable conversing in the areas of recruitment, talent acquisition, brand culture, PR initiatives, and DEI.

*Preferred Qualifications
*

• 4–6 years of experience in a digital marketing environment
• Confidence to lead brand strategy around earned and owned social media
• Unquenchable curiosity and passion for social platforms and trends
• Robust hands-on experience with social and mobile marketing channels
• Examples of designing social monitoring strategy and how to apply and customize dependent on client
• Experience leading by example, defining and implementing best practices
• Experience with social media crisis management
• Global marketing experience is a plus
• Agency experience preferred