Operations

About the work-from-home job/internship
Selected intern's day-to-day responsibilities include:

1. Work with the development and customer success teams to execute the events flawlessly
2. Offer ongoing dedicated support to the events you manage
3. Assist with technical dry-runs, preparing the customer for a successful event
4. Communicate with customers often on a need basis
5. Collate customer feedback and communicate this to the product team
6. Work with our product engineers to make our platform easier to use
7. Leverage data-driven and analytical approaches to identify customer experience gaps and promote a deeper understanding of our users
8. Monitor the customer usage of the platform after their first event and seek ways to maintain optimal usage
9. Manage and track the health of upcoming and ongoing events Who can apply
10. Learn to work on virtual platform backend development.