Customer Success - Intern

Customer success helps build a rapport with our customers and engage with them in order to keep them on our platform thus increasing our LTV. An option to convert this to a full time role - your key responsibility would be to draw an overall stratrgy for multiple products & services at Skillinabox and how customer retention could be maximised through multiple campaigns/engagements/etc.

NOTE : THIS IS NOT A WORK FROM HOME OPPORTUNITY.
You will be working directly with the board & founders and would be expected to work our of our office in New Delhi.

*Why Should you join? *

1. If you love talking to people and build a rapport with them
2. Building relationships and networking are your forte
3. Sales excites you more than anything
4. If you love education and skilling
5. Creating an impact has always been one of your own key responsibilites

Your KRA's

1. Engage with customers and make them aware of our extended products
2. Increase engagement and onboard them to increase our LTV
3. Build rapport with customers even if they are not engaged with us
4. Build customer success community engagement models
5. Target communities to spread the work of our products

Comp & Ben

1. For a 4 month internship - Monthly remuneration between 5-15k
2. Get exposure to work with experienced founders/team/investors
3. Get a direct insight into the skiling industry
4. Get to work on all three business models (B2C, B2B, B2G)

Last Words -

We are a seed funded skilltech startup, taking new age skills mapped to NSQF to every learners doorsteps helping them build their skills to life, get assessed & certified by regulatory bodies (Govt. of India), build a skill passport and use their skills in their everyday life. You will be working with industry stalwarts and in both business verticals (D2C & B2B) thus giving you an exposure to both worlds at the same time. High growth and challenges expected, if you are someone who wants to be a part of this journey in skill tech and are passionate about skilling the youth, you MUST apply.