Zingtree careers

Zingtree is the leading no-code, interactive decision tree platform that simplifies complex processes into clear actions. Beloved by customers like Ring, Cigna and Moffitt Cancer Center our mission is to help enterprises deliver outstanding customer service by making it easier to identify and solve customer issues more efficiently.

We’re addressing a $100B+ global problem that all contact centers and customer support teams face. With our quick ROI solutions, Zingtree helps businesses replace inefficient tools like docs and spreadsheets with experiences that guide agents and customers based on their specific situation. Our unique advantage includes self-serve, fast deployment to go live; plug-and-play templates to organize complex info in easy, interactive guides; and flexibility and stability of the platform to pivot to high-volume vertical use cases.

Founded in 2014 and backed by Rally Ventures, Zingtree has over 700+ customers worldwide, including AWS, Experian, Priority Health, Peloton, Ricoh, and Fortune 1000 companies, who rely on our agent scripting, customer self-help, and process management tools to increase their productivity and improve their business outcomes. We empower our customers to push the boundaries on possibilities—from mapping protocols for building rocket ships to generating dynamic pricing to triaging patients—all with the power of Zingtree.