Collaborate with a diverse portfolio of clients.
Respond to client and driver communications related to tactical matters as instructed.
Follow up with clients and drivers to fulfill requests initiated by internal departments.
Address incoming replacement requests such as fuel, insurance, compliance, and MAP passports.
Answer multi-channel inquiries (telephony, email, FleetView, VIM application).
Provide backup for other associates as designated by leadership.
Consultancy Intake & Prioritization: Manages and analyzes consultancy requests, including intake, approval, prioritization, development planning, and delivery of analytical solutions aligned to business and client needs.
Consulting Strategy Support: Partners with Business Development and client-facing teams to dev...
