Jobs at ViiBE Communication

ViiBE is a technology of visioassistance without download. ViiBE helps industrial technical support services and after sales services operate the best remote diagnosis, reduce experts' displacements, optimise first contact resolution rates and improve customers' satisfaction through an amazing remote visioassistance experience. Our Web application enables the expert to see the incident in real time through the back camera of his interlocutor's smartphone, snap and share pictures or any document, draw on them in real time, guide him with augmented reality features and much more. Added value : - Trade competency better targeted in real time - Experts displacements’ optimization - Increase of the First Contact Resolution (FCR) rates - Increase of the clients and collaborators’ satisfaction: optimization of the Net Promoter Score (NPS) In November 2017, ViiBE Communication became "Showcase for the Industry of the Future", a government program headed by the Ministry of Economy, Industry and Digital. ViiBE Communication is an active member of CAP DIGITAL, SYSTEMATIC Paris Region and apart of the Scientipole/WILCO acceleration program Factory of the Future. viibe.co