Jobs at USAA

• Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery.
• Oversees and coordinates the strategy of subfunctions in the establishment and execution on the...

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

• Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance.
• Analyze systems and processes to identify opportunities for improvement and drive operational e...

• Conduct research and statistical analysis of USAA investment portfolios.
• Completes ad hoc and recurring analysis, research market trends and compiles data.

• Lead implementation of moderate to complex work efforts, working closely with cross-functional teams to achieve deliverables and milestones within established timeframes.
• Plans, directs, organizes resources, and coordinates all project activities for development work efforts that accomplish goals and objectives within prescribed program guidelines, timeframes, scope, and budgets.

• Design, develop, code, and test complex technical solutions.
• Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.

• Design, develop, code, and test technical solutions.
• Write code to deliver features, and improvements on a regular basis.

• Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain.
• Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain.

• Influences and leads efforts across the Information Security department and enterprise as a subject matter expert in their domain.
• Leads research efforts and analysis of the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with the enterprise. Collaborates in the Intelligence community with external organizations.

• Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
• Leads team and stakeholders to envision, define, and translate Digital or Technology product an...

• Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance of our Call delivery tools.
• Leads team and stakeholders to envision, define, and translate Digital or Technology call deliv...

• Drives and evolves the product vision, strategy, and multi-year roadmap aligned to Bank priorities and member needs.
• Interprets performance results to inform product or sales forecast and planning.

• Applies expert analytical knowledge to utilize advanced analytics to assess future risk and/or new risks, opportunities, and effectiveness.
• Translates results into meaningful solutions to enhance decision making.

• Applies data driven continuous auditing on business audits for the Audit Services team.
• Participates and makes recommendations in the ideation and development of impactful and high-quality analytic control tests.

• Responsible for communicating and promoting the product value proposition to Distribution organization.
• Ensures product team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

• Programming Languages: Pandas, NumPy, PySpark, Snowflake SQL, BigQuery, HTML and CSS;
• Machine Learning & NLP Frameworks: Scikit-learn, XGBoost, TensorFlow, PyTorch, and NLTK;

• Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develop product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.

• Designs, develops, codes, and tests complex technical solutions.
• Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.

• Support members through inbound and outbound communications, including phone calls and other communication channels.
• Receive requests from current and prospective members and identify opportunities to meet their life insurance needs.